Durango Animal Hospital is a fast-paced, AAHA accredited, 8-doctor practice. We pride ourselves in offering high quality, affordable, and convenient veterinary care to pets in the Las Vegas area. We boast an enjoyable environment with a family-like team of ardent professionals that takes a no-nonsense and progressive approach to veterinary medicine.
We strive to provide exceptional customer services and patient care by working as a team; we work hard and we also have fun!
Responsibilities and Duties
Providing exceptional client service
Oversight of the front desk, greeting clients and generally setting the tone for the practice;
Keeping rooms flowing in a smooth manner; making appointments for the doctors and confirming those appointments;
Answering multiple phone lines; screening calls;
Educating clients;
Generating invoices and going over them with clients;
Cleaning the front reception area; making sure any "accidents" that the pets may have are cleaned up promptly
We need someone reliable, responsible and above all, organized, for you will be in charge of the medical notes, invoices and much of the other paperwork generated by the practice. Punctuality and consistency are therefore imperative.
Requirements
- 1+ years relevant experience in a veterinary hospital environment
- Strong customer service skills
- Work well in a team environment
- Remain calm under pressure
- Flexibility (ability to work weekends)
Nice-To-Haves
- Knowledge of veterinary software (e.g. Cornerstone)
Benefits and Perks
- Health, Dental, and Vision Insurance
- PTO
- Workers' Compensation and Liability Insurance
- Pet Medical and Boarding Discounts
- Yearly uniform allowance
- On-the-Job Training and Refresher Courses
- State-of-the Art Hospital Equipment
- Growing Company w/ Advancement Opportunities
- Team building events
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person