Receptionist/Scheduler - Full-Time - Norwalk

Stamford Health
$35,895 - $46,678 a year
Norwalk, Connecticut
Full time
3 weeks ago
S

tamford Health has an opening for a full-time Receptionist/Scheduler in Norwalk, CT! The Receptionist/Scheduler will work Monday - Friday (40 hours a week). Monday & Tuesday 8am-5pm, Wednesday 8:30am-6pm, Thursday 8am-4pm, Friday 8am-3pm. T

he Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice. R

esponsibilities: G

  • reets and directs visitors/patients courteously and professionally. O
  • btains, verifies and/or updates patient demographic information. C
  • ollects co-pay and copy of the patient’s insurance identification card. A
  • ssists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required. R
  • esponds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary. M
  • aintains strong current knowledge of policies and operating procedures. I
  • nitiates calls as requested by Physician, Office Manager or other professional staff. R
  • esponsible for opening/closing office duties as needed. P
  • hotocopying, faxing, and distributing documents as required and in a timely manner. M
  • aintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas. M
  • aintain copy machines, ensuring all supplies are on hand; call for repair when required. R
  • esponsible for the management of incoming and outgoing departmental mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner. D
  • emonstrates ongoing commitment to customer service excellence and supports the customer service plan.
H
  • igh School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred. D
  • emonstrated strong interpersonal, organizational skills. E
  • ffective communication skills, both verbal and written English proficiency required C
  • omputer skills required (MS Office Word and Excel). S


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