Resident Monitor - Recovery Specialist

Matthew 25
$16 - $22 an hour
Nashville, Tennessee
1 day ago

Matthew 25 is a Nashville, TN based non-profit that serves homeless men, including veterans, those out of incarceration, and other men experiencing homelessness. Matthew 25’s mission is to offer Housing, Help and Hope. We offer Help in facing the issues causing homelessness. We offer Hope by walking alongside each of our clients, encouraging them in their recovery. Finally, we offer Housing for those committed to break out of homelessness, as they focus on themselves and their goals. Matthew 25 offers two types of supportive programs: Transitional Housing and Progressive Housing. Transitional housing residents participate in weekly case management and supportive meetings, with goals to obtain income and independent housing.

Our daily objective is to support our residents with compassion and understanding while managing a sober living environment. Our facility receives frequent visits from local volunteers, partnering agencies, and potential donors. We provide 3 meals every day, coffee, juice, and snacks in the dining room. We have storage for hygiene products, clothes, linen, and other items that residents may need while they reside with us.

Position Summary: A monitor is on duty 24/7 in our facility to ensure the safety and security of the facility and all residents. The monitor’s main post is at the desk in the front lobby and will be the first person greeting all individuals entering the facility. While managing the front desk duties, this position will interact with every resident and assist them with their needs as necessary. Monitors are expected to enforce all program rules while the administration staff are away from the facility.

Primary Duties for all shifts:

· Answer phone calls, provide resources or information, or transfer calls to other staff as needed.

· Occasional printing, scanning, and faxing.

· Collect and distribute mail to residents and staff.

· Assist residents with hygiene products, linens (washing and drying), and clothing.

· Provide residents with their medications when asked. Controlled substances are counted and logged for security.

· Maintain a clean and organized desk area free from clutter.

· Room turnover: bagging discharged resident items and placing them into storage, washing all linens, wiping down all furniture, sweeping, and mopping.

· Always maintain professional behavior, specifically during escalated situations or emergencies.

· Some shifts may be asked to transport clients in the organizational vehicle for certain reasons.

· Collect drug screens from residents as requested by case managers.

· Check on completion of all resident chores and follow up with residents as necessary for completion.

· Some shifts will be required to complete weekly room checks to observe cleanliness, and absence of all prohibited items (medications, weapons, illegal substances and paraphernalia, perishable food items). Report findings to staff.

· All monitors are required to read all shift reports and other emails since their last shift. At the end of each shift, monitors are required to submit an email for their shift reports, including all happenings and important information.

· Some shifts may be required to prepare and/or serve meals to the residents. Monitors are also required to provide set-aside meals when asked by the resident.

· Complete all required staff training in a timely manner.

· Assist Matthew 25 staff with other duties as needed.

· Uphold the mission of Matthew 25 by holding each resident to the program policies, as well as showing each resident respect and the love and grace of God.

Qualifications:

1. High School Diploma or equivalent, minimum.

2. Valid Driver’s license.

3. Position requires lifting up to 45lbs, sitting, walking, and standing.

4. Must pass a background check and a drug screen.

Preferences:

· CPRS certification acquired or working towards certification.

· Motivational Interviewing, 12 Steps, experience working with individuals experiencing homelessness, substance use, and/or mental illnesses.

· Possess proficient computer skills in Outlook, Word, Excel, PowerPoint, and Microsoft Teams.

We offer a competitive salary, based on qualifications and experience.

Matthew 25, Inc. is an equal opportunity employer.

Only qualified applicants need apply with cover letter, resume and references to the Director of Operations, Jed Hanes, at jhanes@matthew25nashville.org

Job Types: Full-time, Part-time

Pay: $16.00 - $22.00 per hour

Expected hours: 24 – 40 per week

People with a criminal record are encouraged to apply

Work Location: In person

Apply
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