Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients.
Summary:
The host/hostess is responsible for greeting guests, determining the number in their party, and seating guests at a clean, available table. They are the first point of contact in the restaurant and should provide a great first impression for guests’ dining experience.
Duties & Responsibilities:
- Providing high quality service to guests in a friendly, enthusiastic, professional and timely manner.
- Greeting and escorting guests to tables
- Maintaining an efficient dining room operation to ensure guest satisfaction.
- Assisting with clearing tables during or after service and controlling guest flow.
Requirements
Qualifications:
- One year experience as a host in a full service restaurant or banquets operation or the equivalent combination of education and experience.
- Ability to obtain a food handler card and liquor license.
- Ability to lift up to 50 lbs unassisted and to stand for long periods of time
Benefits:
· Competitive salary
· Annual review with increase potential
· 401k program with company match
· Additional benefits may be available
Arbor’s Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
· Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
· Lead with Heart - Be kind, passionate and hospitable.
· Be Accountable - Take ownership and deliver results.
· Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
· Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.