Footwear Etc. is currently seeking Retail Associates to join our team. As a family-run business with over 30 years of experience and 11 store locations, we are committed to delivering exceptional customer service and creating a delightful shopping experience for our valued clientele. If you have a passion for working with people and possess a customer-focused mindset, this is an incredible opportunity for you to thrive in a supportive environment
Responsibilities:
- Provide exceptional customer service and create a positive shopping experience for all customers who visit our stores.
- Identify and understand customers' needs by actively listening, suggesting suitable products, and answering any questions they may have.
- Demonstrate extensive knowledge of our wide range of high-quality footwear and accessories, including features, benefits, and product details.
- Efficiently handle merchandise, including assisting customers with finding the right sizes, organizing displays, and managing inventory.
- Utilize company tools effectively, such as the point-of-sale (POS) system, shipping programs, and other software, to facilitate sales and ensure accurate transactions.
- Demonstrate strong interpersonal skills and effectively communicate information to customers, fellow team members, and management.
- Work both independently and collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.
- Maintain cash handling accuracy and proficiency in cashiering responsibilities.
- Maintain a flexible work schedule, including working on weekdays, weekends, and some holidays, based on business needs.
- Adhere to safety protocols and ensure the cleanliness and organization of the store.
If providing outstanding customer service and having a genuine enthusiasm for footwear and accessories resonate with you, we warmly invite you apply! Be part of a company that deeply appreciates both its customers and employees.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- footwear: 1 year (Preferred)
- Retail sales: 1 year (Required)
Ability to Commute:
- San Jose, CA 95125 (Required)
Ability to Relocate:
- San Jose, CA 95125: Relocate before starting work (Required)
Work Location: In person