Retail Store Manager
Location: Tanger Outlets– Riverhead, NY.
Job Type: Full-time
Salary Range: $40,000 – $65,000 per year + Bonus + Commission + Incentives
Are you a bilingual (English/Spanish) retail professional with a passion for customer experience, team leadership, and luxury product sales? We are seeking an experienced Retail Store Manager for a full-time role within a fast-paced beauty and fragrance retail environment located inside a major shopping mall.
This position is ideal for a results-oriented leader who thrives on developing high-performing teams and exceeding performance goals.
Key Responsibilities
Team Leadership & Talent Development
- Lead by example as the store’s top-performing sales associate
- Recruit, train, and retain top-tier retail talent
- Foster a high-performance culture of accountability, respect, and customer excellence
Sales & Customer Experience
- Ensure elevated client service standards and product knowledge
- Achieve and exceed store sales targets and KPIs
- Resolve customer concerns professionally and in a timely manner
Operations & Visual Presentation
- Oversee day-to-day store operations including opening/closing, scheduling, and compliance
- Manage inventory, merchandising, and promotional displays
- Maintain cleanliness and visual appeal aligned with brand standards
Performance & Reporting
- Track store metrics and implement data-informed improvements
- Control labor and operational costs
- Collaborate with upper management on store goals and opportunities
Qualifications
- Bilingual in English and Spanish (required)
- Minimum 4 years of experience in retail store management
- Background in beauty, fragrance, lifestyle, or luxury retail preferred
- Proven ability to lead and inspire a high-performing sales team
- Strong skills in visual merchandising, recruiting, and operations
- Open availability including weekends and holidays (non-negotiable)
- Ability to lift up to 40 lbs and stand for extended periods
- Reliable transportation required
Compensation & Benefits
- Competitive base salary + monthly bonus + commission
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and development opportunities
- Employee discount program
Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Retail management: 2 years (Required)
- Retail sales: 3 years (Required)
Language:
- English (Required)
- Spanish (Required)
License/Certification:
- Driver's License (Required)
Location:
- Riverhead, NY 11901 (Required)
Shift availability:
- Day Shift (Required)
- Overnight Shift (Preferred)
- Night Shift (Required)
Ability to Commute:
- Riverhead, NY 11901 (Required)
Work Location: In person