We are expanding our marketing department, and we have immediate openings in our Orlando call center! Vacation Village at Parkway is one of the Orlando area's most beautiful resorts, and we are looking for motivated, upbeat call center reps to offer Florida residents complimentary vacations to Orlando! NO EXPERIENCE REQUIRED!! We offer paid training, as well as the following:
- Monday through Friday hours, NO WEEKENDS!
-Two shifts available: 11am-4:30pm shift, as well as 1pm-6:30pm shift, with advancement to full time hours available
- Guaranteed base pay, PLUS commission, PLUS bonuses
- $1,000 earned sign on bonus!
- Weekly pay
- NO COLD CALLING!
Please call 407-569-1616 and ask for Carrie.
Terms of sign on bonus explained during interview.
Job Overview
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and promote our products and services effectively. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment.
Responsibilities
- Handle inbound/outbound calls from customers with professionalism and courtesy.
- Provide accurate information regarding products and services to clients.
- Assist customers in resolving issues or concerns efficiently and effectively.
- Maintain detailed records of customer interactions and transactions in our database.
- Analyze customer needs and recommend appropriate solutions or products.
- Collaborate with team members to enhance overall customer satisfaction.
- Follow up on customer inquiries to ensure complete resolution and satisfaction.
- Stay updated on product knowledge and company policies to provide informed support.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Excellent phone etiquette and communication abilities in English; multilingual skills are a plus.
- Proficient in using computer systems for data entry and customer management.
- Ability to analyze customer needs and provide tailored solutions effectively.
- Experience in sales or client services is preferred but not required.
- A positive attitude with the ability to work well under pressure in a team-oriented environment.
Join us as we strive to deliver outstanding service while fostering a supportive workplace culture!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 27 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Profit sharing
- Signing bonus
- Uncapped commission
Schedule:
- Day shift
- Morning shift
- No nights
Work Location: In person