Job Summary
We are seeking a highly organized and professional Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls to appropriate personnel while maintaining excellent phone etiquette.
- Perform data entry tasks, including filing and organizing documents accurately.
- Maintain office management duties, ensuring the reception area is tidy and presentable.
- Utilize Microsoft Office and Google Workspace for document preparation, calendar management, and correspondence.
- Assist with bookkeeping tasks, including invoicing and QuickBooks management as needed.
- Provide clerical support such as proofreading documents, typing reports, and managing schedules.
- Handle customer support inquiries efficiently, resolving issues promptly to enhance client satisfaction.
- Collaborate with team members to ensure smooth office operations.
Experience
- Previous experience in an office environment is preferred, with a focus on clerical or administrative roles.
- Familiarity with dental or medical receptionist duties is a plus.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse clients.
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace is essential.
- Strong organizational skills and time management abilities are required to handle multiple tasks effectively.
- Experience as a personal assistant or in calendar management will be beneficial for this role. We look forward to welcoming a dedicated Receptionist/Secretary who thrives in a collaborative environment and is committed to delivering outstanding service!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Work Location: In person