Job Type: Per Diem
Time Type: Part time
Work Shift: Rotating (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
Winchester Hospital is a Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area.
The Security Officer contributes to the Hospital’s mission to care, heal and to excel in service to our community by providing a safe environment for staff, patients, visitors and property and overseeing and coordinating the hospital’s security operations for a shift. Develops and promotes collaborative and collegial relationships throughout the hospital. This lead staff position will have an impact on employee and patient satisfaction by fostering professional security services and collaborating with all hospital departments to enhance the hospital environment and improve the patient experience.
QUALIFICATIONS
Education/Experience Required:
High school diploma or equivalent. At least one year of security experience or one year successful completion toward a degree in Criminal Justice or Certified Healthcare Security Officer.
Licenses/Certifications Required:
Current Class D Drivers License, BLS and Crisis Prevention Intervention Certificate (Employees must be certified within 1 year of hire date. Employees must receive yearly re-certification).
JOB FUNCTIONS
- Performs one to one and close observation of patients in a safe and professional manner in collaboration with Patient Care Services.
- Conducts interior and exterior patrols to inspect the grounds for criminal activity, and health and safety hazards.
- Provides one to one patient observation for at risk patients throughout the organization to keep the patient and others safe.
- Records and reports security and safety related incidents.
- Provides safety escorts upon request.
- Enforces parking regulations and assists with traffic control.
- Investigates lost or stolen items.
- Investigates alarms and emergency calls immediately.
- Reacts to emergency codes expediently to follow through on the situation until parties are safe or the situation is resolved.
- Responds to customer service requests in a timely manner with an emphasis on improving
the patient experience.
- Supports shuttle services in daily duties, inclement weather and emergency situations by driving employees as needed.
- Transports bodies and body parts to the morgue, filing essential documentation timely and accurately.