Overview
We are seeking a motivated and knowledgeable Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring their automotive needs are met. This role requires a strong understanding of automotive service and maintenance, as well as excellent communication skills to effectively interact with clients and technicians.
Duties
- Greet customers and assess their vehicle service needs, providing a welcoming atmosphere.
- Perform thorough vehicle inspections and diagnostics, identifying issues related to air brakes, shocks, struts, and other components.
- Communicate repair recommendations clearly to customers, explaining the benefits of necessary services.
- Handle cash transactions accurately and efficiently while maintaining detailed records of services performed.
- Upsell additional services based on customer needs and vehicle condition to enhance customer satisfaction and loyalty.
- Collaborate with service technicians to ensure timely completion of repairs and maintenance tasks.
- Maintain an organized workspace while ensuring compliance with safety standards.
Qualifications
- Previous experience in automotive service or as a service technician is preferred.
- Strong knowledge of vehicle maintenance practices, including automotive diagnostics and repair processes.
- Familiarity with cash handling procedures and customer service best practices.
- Excellent communication skills, both verbal and written, to effectively convey information to customers and team members.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A passion for the automotive industry with a commitment to delivering high-quality service.
Join our team as a Service Advisor where your expertise will contribute significantly to our customers' satisfaction and the overall success of our service department.
Job Type: Full-time
Pay: $800.00 - $1,400.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- No nights
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person