Service Facilitator (Dane County CCS)

Caring Connection LLC
$50 - $70 an hour
Madison, Wisconsin
3 weeks ago

Our agency is on a rapid growth trajectory and we are looking for a human service professional to serve as a Service Facilitator at Caring Connection, LLC. This position accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress.

Preferably have at least 6 months of Mental Health case management experience regardless if you have a bachelor's degree.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

● Admits new clients by reviewing records and applications; conducting orientations.

● Determines clients' requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.

● Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.

● Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing personal support.

● Maintains clients' records by reviewing case notes; logging events and progress.

● Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to the therapeutic team and family; identifying treatment influences.

● Prepares clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.

● Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.

● Improves treatment results by studying, evaluating, and redesigning processes; implementing changes; rewriting policies and procedures.

● Completes documentation and progress notes within a timely manner.

● Meets budget by monitoring expenses; implementing cost-saving actions.

● Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.

● Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

● Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

● Sign clinical notes within 24-48 hours of seeing a client.

● Revise clinical notes as required by the clinical supervisor within 24 hours of notice of the need to revise clinical notes.

JOB QUALIFICATIONS:

● Documentation Skills

● Analyzing Information

● Decision Making

● Research Skills

● Verbal Communication

● Written Communication

● People Skills

● Resolving Conflict

● People Management

● Integrity

● Driver’s license

● Background check

● Flexible Schedule

● Primarily Remote Position

Job Types: Full-time, Part-time

Pay: $50.00 - $70.00 per hour

Expected hours: 20 – 40 per week

Benefits:

Work Location: In person

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