We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang is seeking a seasoned security leader with deep experience in security policy, AI governance, and enterprise-level governance strategy to join the Security Governance team. This role is ideal for a strategic thinker who thrives at the intersection of security, risk, and business enablement—and who can take on broader leadership responsibilities within the Security Governance function as the team evolves.
You will play a central role in shaping Coupang’s security governance framework, driving policy management, overseeing governance for emerging technologies like AI, and collaborating cross-functionally across regions and subsidiaries. We’re looking for someone who can translate complex security and regulatory requirements into scalable, business-aligned programs that strengthen security posture while enabling innovation.
What You Will Do
- Lead and evolve Coupang’s enterprise security governance framework, including policies, standards, and procedures that align with business priorities and regulatory obligations.
- Drive the development and implementation of AI governance and responsible use frameworks in collaboration with stakeholders across Legal, Tech, and Compliance.
- Act as the owner of Coupang’s security policy lifecycle, ensuring policies remain relevant, accessible, and effectively adopted.
- Partner with InfoSec, Legal, and Business leadership to establish and scale governance models.
- Contribute to high-impact strategic programs such as data retention and the business-centric service catalog through structured governance operations.
- Monitor internal needs, industry standards, and regulatory trends to proactively improve Coupang’s governance framework.
Basic Qualifications
- Bachelor’s degree in information security, policy, law, risk management, or a related field.
- 10+ years of experience in information security, security governance, or compliance—with a proven track record of leading cross-functional governance initiatives.
- Expertise in security policy development, AI risk management, and global compliance frameworks.
- Strong collaboration skills and experience working with Legal, Compliance, Engineering, and senior business leaders.
- Excellent written and verbal communication skills with the ability to explain complex policy and governance topics to a broad audience.
Preferred Qualifications
- Experience in a high-growth, multinational, or tech-driven environment.
- Experience in a leadership or team-building role within a governance, GRC, or InfoSec function.
- Industry certifications such as CISSP, CIPP, CISA, CRISC, or equivalent.
- Familiarity with GRC tools and documentation platforms like Confluence or SharePoint.
Pay & Benefits
Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $138,000/year in our lowest geographic market to $297,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience.
General Descripiton of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of Paid Time Off (PTO) a year based on the tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
- MTV- [Free] Electric Car Charging Station
General Description of Other Compensation
“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.
Job Requisition ID: R0062097