Description
Maine Medical Center
Management/Leadership
Req #: 35968
Summary:
The Supervisor - Switchboard Operators is responsible for the direct supervision of the switchboard operators who support the Maine Medical Center Biddeford/Sanford hospitals. This role oversees a team that manages telephone calls, direct communication traffic, paging announcements, and customer service to patients and visitors.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High School Diploma preferred.- License/Certifications: N/A
- Experience: Minimum of 1 year of supervisor or managerial experience preferred. Minimum of 1 year experience in customer service or as a dispatch/switchboard operator preferred.
- Additional Skills/Requirements Required: N/A
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Additional Skills/Requirements Preferred: Computer and data entry experience; proficiency with Microsoft Word, Outlook, SharePoint, and electronic systems.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact Alyssa K. Lewis at alyssa.lewis@mainehealth.org