Switchboard Operator - Full Time - Variable

Cape Fear Valley Medical Center
$21,292 - $25,968 a year
Fayetteville, North Carolina
Full time
2 weeks ago
Facility
Cape Fear Valley Medical Center
Location
Fayetteville, North Carolina
Department
Visitor Management
Job Family
Clerical
Work Shift
Variable (United States of America)
Summary
Operates the switchboard console to route incoming, outgoing, and inter-hospital calls. Performs other communications related duties including contacting appropriate On-call personnel and overhead paging at multiple facilities. Promotes a positive and professional image of the Carelink Call Center and of Cape Fear Valley Health system.Three years of switchboard experience in a major 2000 + line facility preferred. Hospital experience and/or medical terminology preferred. Computer literacy/training required. Ability to handle and diffuse stressful situations (sometimes involving life and death) required. Must be able to remember and follow policies and procedures during times of crisis. Must have excellent customer service skills. Must type 40 wpm. Must be able to operate and manage multiple computer software programs simultaneously. Must be able to operate multiline phone system and overhead paging systems.Hearing and verbal ability to interact professionally with staff managers and vendors. Must have pleasant sounding and clear and distinct vocal diction for overhead paging and telephonic customer service interaction. Visual acuity to deal with computer display terminals and printouts. Manual dexterity to use standard keyboard are both required.
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Apply
Other Job Recommendations:

Switchboard Operator Part Time

AdventHealth Ocala
Ocala, Florida
$15 - $22 an hour
  • Horse Capital of the World – Home to the World Equestrian...
  • Part of the community since 1898, providing healthcare to...
2 weeks ago

Switchboard Center Operator

Mayo Clinic
Eau Claire County, Wisconsin
$20 - $25 an hour
As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive...
2 weeks ago

Patient Service Representative - SRS Float- Variable Shift - Full Time

Sharp HealthCare
San Diego County, California
$24 - $31 an hour
The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of...
2 weeks ago

Service Response Center Rep,Switchboard Services

Atrium Health Wake Forest Baptist
Winston-Salem, North Carolina
$37,316 - $47,251 a year
  • High school diploma or GED equivalent with two years'...
  • Receives calls from inpatients related to their meal orders ...
4 weeks ago

Supervisor - Switchboard Operations

MaineHealth
Biddeford, Maine
$39,547 - $44,632 a year
Minimum of 1 year experience in customer service or as a dispatch/switchboard operator preferred. Additional Skills/Requirements...
4 weeks ago