Full job description
Job Summary:
We are seeking an enthusiastic and customer-oriented Team Member to join our team. As a Team Member, you will be responsible for crafting delicious boba drinks and food items, providing excellent customer service, and ensuring a clean and inviting environment for our customers. You will play a key role in delivering a memorable experience for each guest by preparing beverages to their specifications, offering recommendations, and maintaining a positive atmosphere in the store.
- Ages 18 and older*
Key Responsibilities:
Beverage Preparation: Prepare and serve a variety of boba drinks, including milk teas, fruit teas, smoothies, their specialty beverages and food items, according to established recipes and customer preferences.
Customer Service: Greet and assist customers with enthusiasm, taking orders accurately and efficiently. Provide product recommendations and answer any questions customers may have about our menu.
Ingredient Management: Ensure all ingredients are fresh and properly stored. Monitor inventory levels and communicate any shortages or needs to the management team.
Equipment Operation: Operate blenders, shakers, tea brewers, and other equipment safely and efficiently. Ensure all equipment is cleaned and maintained according to company standards.
Cash Handling: Accurately process customer transactions using the point-of-sale (POS) system, handle cash and card payments, and provide correct change.
Store Cleanliness: Maintain a clean and organized work area, including countertops, equipment, and seating areas. Follow sanitation and safety protocols at all times.
Team Collaboration: Work effectively with other team members to ensure smooth operations during busy periods. Assist with opening and closing duties as needed.
Product Knowledge: Stay informed about new menu items, seasonal offerings, and promotions. Continuously learn about different tea types, flavors, and boba textures to better serve customers.
Quality Control: Ensure that all beverages meet the company’s quality standards before serving them to customers. Address any customer concerns or issues promptly and professionally.
Qualifications:
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
A passion for boba tea and a willingness to learn about the products.
Attention to detail and commitment to maintaining high standards of quality and cleanliness.
Basic math skills for cash handling and inventory management.
Flexibility to work various shifts, including weekends and holidays.
Flexible scheduling:
Must be willing to work a minimum of 20 plus hours a week.*
Shift: Morning Shift, Evening Shift
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
Physical Requirements:
Ability to stand for extended periods.
Ability to lift up to 10 lbs -20 lbs as needed.
The ability to operate equipment safely and efficiently.
Benefits:
Competitive hourly wage.
Employee discounts on drinks and merchandise.
Opportunities for growth and advancement within the company. We promote within
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person