Overview:
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products and processes. You will join a team of talented engineers who work collaboratively with product managers, test engineers, quality engineers, and usability experts to make our products and processes easier to use.
Location: Durham, North Carolina, United States
Pay Rate is between $19.00-21.00
Duties and Responsibilities:
Create or revise product SOPs for RMA work.
Creates, edits, and publishes documentation related to products, services, and processes.
Analyze existing and potential SOPs, focusing on reuse and single-sourcing opportunities.
Researches topics, writes documents, and edits their work for publication.
Communicates complex technical information in a clear and concise manner – Written and visually.
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Create and maintain the information architecture.
Other assignments as needed to support overall business needs.