Overview
The Initiative for a Competitive Inner City (ICIC) is a national nonprofit founded in 1994 by Harvard Business School professor Michael Porter. ICIC drives inclusive economic prosperity in under-resourced communities through innovative research and programs to create jobs, income, and wealth for local residents. Informed by our research, ICIC has developed and supported highly effective initiatives for underserved businesses to meet entrepreneurs’ most pressing needs. At ICIC, you will work with talented, creative, and committed professionals in a collaborative culture dedicated to excellence and innovation.
Program Overview
ICIC serves as a national partner for Goldman Sachs 10,000 Small Businesses (10KSB), a program aimed at empowering entrepreneurs to create jobs and drive economic growth through access to education, capital, and business support services. ICIC manages and provides strategic guidance on outreach, application, and selection processes across all program locations.
Position Summary
The Temporary Program Analyst will focus on this program, working closely with the entire team to support key projects and deliverables. They will be supervised by the Deputy Director on work deliverables and project planning matters, and will also have a dotted line reporting structure to the Director of the Business Transformation Team for professional development and HR matters.
The Program Analyst will provide programmatic support to the 10,000 Small Businesses team, including database management, analysis of recruitment success metrics, and application processing. In addition to assisting with our work with 3-5 local program sites, they will identify creative methods for optimizing current processes and implementing new processes within programmatic guidelines.
Essential Duties and Responsibilities
- Support Program Associates in coordinating partnership-based outreach, recruitment, application, and selection with external program staff at local sites.
- Manage program CRM systems, applicant trackers, internal databases, and materials for several sites throughout the recruitment process.
- Manage the internal database management process, including collecting, cleaning, maintaining, and analyzing data.
- May present program data findings on key programmatic deliverables to funder and program partners.
- Communicate via phone and email with program applicants as necessary to assist with application processing, follow-up, and outreach.
- Assist in the application, evaluation, and selection process for program applicants. As a supporting member of the National Selection Committee, this includes application processing and preparation for the interview and final selection processes with program applicants at multiple program sites.
Qualifications
The successful candidate is a highly organized self-starter with solid potential for growth. They are inspired by the work that we do at ICIC and passionate about supporting small businesses.
The ideal candidate will have:
- Up to two years of work experience
- Proficiency in Microsoft Office Suite, particularly Excel
- Familiarity with Adobe Acrobat Pro preferred
- Experience with Salesforce or other CRM systems
- Excellent written and oral communication skills
- Strong organizational and prioritization skills and a keen attention to detail
- Professional communication skills for interacting with both internal and external stakeholders
- Ability to prioritize and complete multiple tasks concurrently while managing competing demands
- Collaborative, solutions-oriented team player who enjoys working with other team members and departments
This is a full-time remote position. We are currently recruiting candidates from the following states: AL, AR, CA, CO, CT, DC, DE, FL, GA, IL, KY, MA, MD, MI, NC, NJ, NY, OH, OR, PA, TX, and VA.
ICIC is dedicated to the goal of building a culturally diverse and inclusive organization. We are an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
ICIC participates in E-Verify to confirm that all new hires are authorized to work in the U.S. Please see the Participation Poster and Right to Work Poster for more information.