Dick's Towing is a fast paced, family-owned and operated towing company committed to serving our community with professionalism and efficiency. We're looking for a reliable and customer focused towing release clerk to join our team at the Everett office and be the first point of contact for customers retrieving their vehicles.
The towing release clerk is responsible for handling vehicle releases, processing payments, verifying ownership, and maintain accurate records. The role requires strong customer service skills, attention to detail, and the ability to remain calm under pressure.
Key Responsibilities:
-Greet and assisting customers in a professional and courteous manner
-Verify Documentation for vehicle releases
-Process payments accurately
-Answer phones, provide information, and route calls as needed
-Maintain accurate records
-Coordinate with drivers, dispatchers, and law enforcement when necessary
-Maintain a clean and organized front office area
-Ensure compliance with company policies and state/local regulations
Qualifications:
-Prior experience in customer service, clerical, or office work preferred
-Comfortable using computers and standard office equipment
-Excellent communication and interpersonal skills
-Ability to stay calm and professional in difficult situations
-Reliable, punctual, and able to work independently
-Schedule & Pay:
-Monday-Friday 0800-1700
-Competitive hourly pay based on experience
-PTO, health benefits and 401k
How to apply:
Submit an online application at www.dicks-towing.com/careers/
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Everett, WA 98201 (Required)
Ability to Relocate:
- Everett, WA 98201: Relocate before starting work (Required)
Work Location: In person