As a Product Manager within the Fraud Prevention, Trust and Safety for Payments team, you will be instrumental in innovating and managing new product offerings from their inception to retirement. Your role will involve acting as the customer's advocate, creating profitable products that provide substantial value to our clients. Utilizing your comprehensive knowledge of product launch strategies, you will oversee the successful deployment of products, gather crucial feedback, and guarantee exceptional client experiences. With a commitment to scalability, resiliency, and stability, you will collaborate with various teams to deliver top-tier products that exceed customer expectations
- Develop and communicate a clear product vision and strategy for fraud prevention, aligned with the company's overall goals and objectives. Stay informed about industry trends, emerging threats, and competitive landscape to ensure our products remain cutting-edge.
- Lead the end-to-end product development lifecycle, from ideation to launch. Collaborate with engineering and data science teams to design and implement effective fraud detection and prevention solutions.
- Work closely with internal stakeholders, including risk management, compliance, and customer support, to gather requirements, prioritize features, and ensure alignment with business needs.
- Understand customer needs and pain points related to fraud. Gather feedback through user research, surveys, and direct interactions to continuously improve product offerings.
- Utilize data analytics and insights to make informed decisions about product features, enhancements, and optimizations. Monitor key performance indicators (KPIs) to assess product success and identify areas for improvement.
- Conduct market research to identify new opportunities and potential threats. Develop competitive analysis to inform product positioning and differentiation
- 5+ years of experience in product management, with a focus on fraud prevention or related areas
- Proven track record of successfully launching and managing complex products in a fast-paced environment.
- Strong understanding of fraud detection technologies, risk management, and regulatory compliance.
- Analytical mindset with the ability to leverage data to drive decision-making
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrated prior experience working in a highly matrixed, complex organization
- Familiarity with payments, Fraud prevention, and AI/ML strategies
- Exceptionally strong presentation and communication skill
ABOUT US
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM