Sierra Veterinary Care, a family owned and operated veterinary clinic with strong ties to the local community, is seeking an experienced receptionist to provide SUPERIOR customer care to our clients.
Job Responsibilities:
- Representing the practice with professionalism, courtesy and a positive attitude
- Greeting clients, patients and other visitors
- Answering and handling a multi-line telephone system
- Promoting practice services and products
- Scheduling appointments and preparing patient records
- Ensuring all waiting areas are clean and organized at all times
- Assisting in other areas of the hospital, as needed
Skills Required:
- Empathy
- Superior verbal and written communication skills
- Ability to speak in an articulate and professional manner with a pleasant telephone voice
- Ability to apply basic math skills to count money, make change and manage inventory
- Professional personal presentation
- Organizing and planning
- Attention to detail and initiative
- Reliability
- Stress tolerance
- Problem solving
- Type minimum of 45 words per minute
- Safely lift up to 50 lbs. and ability to stand for long periods of time
Preferred Experience:
- Familiarity with veterinary office software (i.e. DVMaxx, Cornerstone, etc.)
- Understanding of small animal issues and common preventives and treatments
- Operation of computer system and software in Apple Mac environment, including word-processing software, as well as extensive data entry experience
- Use of veterinary medical terminology and veterinary retail products, such as prescription diets and parasite preventatives.
- Use of fax machine, copier, credit card processor, cash register, printers and general office equipment
- Minimum of a high school certificate required and/or GED (Associate Degree preferred)
Benefits
- Competitive Salary
- Paid personal time off and paid sick leave
- 401k with employer match
- Health insurance
- Annual credit to employee veterinary account
- Discounted veterinary and lab services
Additional incentives offered for individuals with prior veterinary reception knowledge and experience.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Work Location: In person