Purely Storage is a commercial real estate company that owns and operates self-storage facilities across the Western United States. We are committed to continually improving our performance and providing exceptional customer experiences. We value our customers and our employees!
We are seeking a confident and reliable individual to assist in managing our self-storage property in Merced, CA.
- Must live locally.
- Must be able to work Saturdays and Sundays from 9 AM-6 PM. This schedule includes a 1-hour lunch break.
- Flexible weekday availability is preferred, but not required. On occasion, extra hours will be available for weekday coverage opportunities.
ABOUT THE ROLE:
As an Assistant Property Manager, you will run the daily operations, rent units, collect payments, maintain security, and handle customer service interactions.
DUTIES & RESPONSIBILITIES INCLUDE:
- Customer service!
- Manage rentals and customer accounts efficiently.
- Receive customer payments, including cash, check, credit card, and money order payments. Balance the cash drawer with accuracy daily.
- Communicate effectively over the phone. Handle incoming calls with a helpful and welcoming tone. Make reminder calls to delinquent customers.
- Perform routine inspections and occupancy audits.
- Handle customer inquiries, disputes, and evictions with professionalism
- Operate commonplace office equipment and software systems (i.e., Windows desktop, scanner, printer, Microsoft and Google Office Suites, etc.)
- Promote and sell storage supplies.
- Keep accurate records of customer communication.
- Enforce property rules and security policies to maintain order
- Report property performance and updates daily.
EXPERIENCE & CHARACTERISTICS:
- Experience in property management, self-storage, or related fields (security, customer service, hospitality, retail, etc.)
- Strong and professional communication skills
- Confidence in enforcing policies when necessary
- Organized and self-motivated – this is most often a solo operation
- Spanish-speaking preferred
Apply online! We'd love to meet you. Please stop by our store and speak with a Manager to boost your application!
Compensation is based on an hourly wage. However, in addition to wages, our company prioritizes and incentivizes performance through monthly bonuses! Learn more when speaking with our Hiring Manager.
Job Type: Part-time
Pay: From $18.50 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person