Job Overview
We are seeking reliable and detail-oriented individuals to join our team as Work From Home Account Associates. This is a remote, entry-level position ideal for those who enjoy customer support, account coordination, and working independently.
In this role, you will play a key part in maintaining client accounts, assisting with communication, and ensuring the smooth operation of internal processes.
Key Responsibilities
- Assist in managing customer accounts and tracking updates
- Communicate professionally with clients via email, phone, or chat
- Enter and update information in CRM and database systems
- Help resolve client issues or escalate them to the appropriate department
- Support account managers and team members with daily tasks
- Maintain confidentiality and adhere to company protocols
Qualifications
- High school diploma or equivalent (Associate’s degree or higher preferred)
- Strong written and verbal communication skills
- Comfortable working independently and in a remote team environment
- Good organizational and multitasking abilities
- Experience with Google Workspace or Microsoft Office (preferred)
- Customer service or administrative experience is a plus, but not required
Benefits
- 100% remote position
- Paid training provided
- Flexible scheduling options
- Opportunities for internal growth and promotion
- Supportive and inclusive team culture
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Work Location: Remote