Assistant Manager - Radii Restaurant & The Lounge
Job description
Care Connects Us
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
About Park Hyatt Melbourne\:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
Benefits of working with us\:
- Leading global hotel brand with career advancement opportunities
- Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
- Complimentary duty meals whilst on shift
- Discounted food & beverage and park club health & day spa treatments
- Discounted onsite car parking
- Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
- Generous paid time off and holiday policies including paid parental leave and wellbeing leave
- 10% discount with NIB Health insurance
About the role\:
As the Assistant Manager, you will be responsible for assisting in managing The Lounge & Garden and Radii Restaurant & Bar as a successful independent profit centre, through planning, organising, directing and controlling the Food and Beverage operation and administration. You will ensure maximum guest satisfaction is achieved and service is consistent with Hyatt International standards. Working in a team of 20, you will provide support in supervising and managing the day-to-day operations.
Some of the responsibilities include\:
- Provide leadership to a diverse team, ensure all employees deliver the brand promise and provide exceptional guest service at all times
- Handle guest enquiries and complaints in a courteous and efficient manner
- Assist with creating and communicating the rosters and delegation of tasks and responsibilities
- Assist in controlling manning levels of the Restaurant in relation to occupancy, requirements, service quality and costs
- Provide training and onboarding support for new associates within the department
- Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations
Skills mentioned
Hyatt Hotels Corporation is a global hospitality leader operating more than 1,000 hotels and all‑inclusive resorts across 75 countries, delivering a full spectrum of lodging, dining, spa, and event services under its Timeless, Boundless, Independent, and Inclusive collections. The company’s purpose is to care for people so they can be their best, a philosophy reflected in its commitment to exceptional service, sustainability, and personalized guest experiences. Hyatt differentiates itself through a diverse portfolio that spans luxury, upscale, and mid‑scale brands, a robust World of Hyatt loyalty program, and integrated technology and destination‑management subsidiaries that enhance operational efficiency and guest engagement. With a culture rooted in purpose, innovation, and employee empowerment, Hyatt consistently seeks to create memorable experiences for guests while fostering growth and well‑being for its workforce.
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