General Administrative Support Officer

• Clerk Grade 1/2
• Temporary Full-Time up to 12 months
• Wagga Wagga

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a General Administrative Support Officer to be part of our Riverina, Police District. As a General Administrative Support Officer you will be part of a professional and supportive team providing essential administrative services to frontline Police. Based in the regional town of Wagga Wagga, this position provides an excellent opportunity for individuals who enjoy working in a fast-paced environment, delivering quality customer service and working in a collaborative environment.

Your days will be diverse and rewarding, with responsibilities including\:

• Station Assistance – helping our officers in the front counter area by providing friendly, professional support both over the phone and face-to-face
• Court Processes – undertaking administrative duties to support legal processes
• Administration Duties – manage correspondence, records and business documentation, maintain accurate information in electronic systems and databases, assist with reporting, scheduling and general office administration and respond to customer enquiries and provide timely assistance

If you’re proactive, detail oriented and enjoy working amongst a team to achieve shared goals, this role may be for you.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include\:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

You must also address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1\:

Describe a time when you worked collaboratively with others to resolve an issue or improve a service for a customer or stakeholder. What was your role, what actions did you take, and what was the outcome?

Target Question 2\:

Describe a time when you experienced an unexpected challenge or change in your workplace. How did you respond, what actions did you take to address the issue, and what was the outcome?

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact Alyce Russell via (02) 6922 2602.

To be eligible to apply for this role, you must meet one of the following statuses\:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you\:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

For Technical assistance please contact\: [email protected] (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.