Relationship Manager
Job description
Create your best future and join Westpac as a Relationship Manager.
What’s the role?
You'll be the go to banking partner for a portfolio of commercial customers across Mackay and the surrounding region. Every day brings something different as you connect with local business owners, learn about their goals and help them navigate opportunities with confidence.
You'll manage a diverse portfolio while building your presence in the local market and growing strong customer and referral relationships. Backed by an experienced team and specialist support, you'll work across a broad range of lending solutions, from working capital facilities through to more complex commercial structures.
This is a full time role based in Mackay on Yuwi Country.
What do I need?
• Strong commercial lending experience, including the ability to structure more complex lending solutions
• Well developed credit skills across cashflow lending, financial analysis and risk assessment
• A proven ability to build trusted customer relationships and identify opportunities for growth
• Strong networking and business development skills with the confidence to expand local referral networks
• A genuine curiosity about customers, their industries and what success looks like for their business
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button.
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Skills mentioned

Westpac - Personal, Business and Corporate Banking, is one of Australia’s leading financial institutions, with a commitment to supporting customers through a wide range of financial services. Founded as Australia’s first bank, Westpac has a legacy of innovation and excellence in banking. They offer services that cater to personal, business, and corporate clients, making it a versatile choice for various financial needs. Westpac provides an extensive selection of products including bank accounts, home loans, credit cards, personal loans, investments, and more. An integral part of Westpac’s operations is their focus on security and customer safety, demonstrating this with initiatives like Australia’s first scam-detecting questions aimed at protecting customer payments. They also acknowledge the importance of social responsibility by recognizing and respecting the Traditional Owners of the land and promoting inclusivity within the community. Westpac stands out for its dedication to enhancing customer experiences and providing resources, such as educational content on financial literacy, to foster informed decision-making. Navigating international travel and cross-border transactions is also made smoother with their specialized services and support systems, ensuring that customers have all the tools for successful banking.
Apply for this job
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