Salesforce Developer – Agentforce & Claude AI

We are seeking an experienced Salesforce Developer with strong expertise in Salesforce platform development and hands-on experience building AI-powered solutions using Salesforce Agentforce and Claude-based AI capabilities. The successful candidate will design, develop, integrate, and deploy scalable Salesforce solutions that combine traditional CRM functionality with generative AI, automation, and intelligent agents.

This role requires a strong understanding of Salesforce architecture, Apex, Lightning Web Components (LWC), integrations, and modern Salesforce AI capabilities. The ideal candidate will have experience translating business requirements into secure, scalable, AI-enabled Salesforce solutions.

Key Responsibilities

• Design, develop, and implement Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, SOSL, Flows, and Salesforce APIs.
• Build and configure Salesforce Agentforce agents, topics, actions, prompts, and automated workflows.
• Develop AI-powered Salesforce experiences using Agentforce, Prompt Builder, Data Cloud, and related Salesforce AI capabilities.
• Integrate Claude/Anthropic-based AI capabilities with Salesforce applications to support conversational AI, content generation, summarization, classification, and intelligent automation.
• Design and implement custom Agentforce actions using Apex, Flow, APIs, and external services.
• Develop integrations between Salesforce and external AI/enterprise systems using REST/SOAP APIs, Platform Events, Named Credentials, OAuth, and middleware platforms.
• Create reusable prompts and AI workflows that provide accurate, contextual, and business-relevant responses.
• Work with Salesforce data and Data Cloud to provide trusted and relevant context to AI agents.
• Implement appropriate security, sharing, permissions, data access, and governance controls for AI-powered Salesforce solutions.
• Develop scalable and maintainable Apex code and Lightning Web Components following Salesforce best practices.
• Optimize Salesforce solutions for performance, scalability, and platform governor limits.
• Write unit tests and participate in code reviews, deployment activities, and release management.
• Troubleshoot and resolve issues across Salesforce applications, integrations, and AI-enabled workflows.
• Collaborate with product owners, business analysts, architects, data engineers, and other developers to deliver end-to-end solutions.
• Stay current with Salesforce releases and emerging capabilities across Agentforce, Data Cloud, generative AI, and the Salesforce AI ecosystem.

Required Skills & Experience

• 2+ years of hands-on experience as a Salesforce Developer.
• Strong proficiency in:
  • Apex
  • Lightning Web Components (LWC)
  • SOQL/SOSL
  • Salesforce Flows
  • REST/SOAP APIs
  • Salesforce security and sharing
  • Salesforce deployment and DevOps practices
• Hands-on experience implementing Salesforce Agentforce.
• Experience creating and configuring:
  • Agentforce agents
  • Topics and instructions
  • Agent actions
  • Prompt templates
  • Apex/Flow-based actions
  • AI-driven automation
• Experience with Claude/Anthropic or Claude-based enterprise AI solutions, including API integration, prompt engineering, or orchestration.
• Understanding of Large Language Models (LLMs), prompt engineering, RAG, grounding, context management, and AI agent architecture.
• Experience integrating Salesforce with external applications and AI platforms.
• Good understanding of Salesforce data architecture and data security.
• Experience with Salesforce DX, Git, CI/CD, and deployment tools.
• Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications

• Salesforce certifications such as:
  • Salesforce Platform Developer I/II
  • Salesforce Administrator
  • Salesforce AI Associate
  • Salesforce Data Cloud Consultant
  • Salesforce Platform App Builder
• Experience with Salesforce Data Cloud and AI grounding.
• Experience working with Anthropic Claude APIs or other enterprise LLM APIs.
• Experience with middleware such as MuleSoft, Boomi, or similar integration platforms.
• Experience with JavaScript/TypeScript and modern web development.
• Knowledge of responsible AI, data privacy, AI security, and governance.
• Experience working in Agile/Scrum development environments.

Key Competencies

• Salesforce Platform Development
• Salesforce Agentforce
• Claude / Anthropic AI Integration
• Generative AI & LLMs
• Prompt Engineering
• AI Agents & Agentic Workflows
• Salesforce Data Cloud
• Apex & LWC
• API & System Integration
• Automation & Workflow Design
• AI Governance & Security
• CI/CD & DevOps

What Success Looks Like

The successful candidate will help transform Salesforce from a traditional CRM platform into an AI-enabled business platform, leveraging Agentforce and Claude-based capabilities to automate processes, improve employee productivity, enhance customer experiences, and deliver intelligent, context-aware solutions.