Systems Engineer

Salary: Competitive Salary Package

About the role

As a Systems Engineer, you will be responsible for the installation, configuration, maintenance and support of the servers, workstations, software and network infrastructure that underpin our customers' integrated security systems. This is a hands-on role suited to someone with a strong background in Windows Server, networking and integrated security platforms who enjoys a mix of technical support, system design, troubleshooting and project delivery.

Key responsibilities

• Install, maintain and service server and computer hardware running Windows operating systems
• Monitor, maintain and update customer monitoring platforms and software
• Install, configure and commission Access Control, CCTV and Intercom software platforms
• Provide technical support to field technicians, assisting with troubleshooting and acting as the primary IT escalation point
• Diagnose and resolve software, hardware, networking, database and system integration issues
• Maintain and update technical documentation for new and existing systems
• Provide system designs and assistance to sales for technical questions for quotes
• Assist project teams during deployment, testing and commissioning activities
• Attend customer sites when required to support installations, upgrades and fault resolution

About you

• Current Driver's Licence
• Strong knowledge of Microsoft Windows Server and desktop environments
• Sound understanding of networking fundamentals
• A strong troubleshooter with excellent analytical skills
• Comfortable supporting both internal teams and external customers
• Able to communicate effectively with technical and non-technical stakeholders

Please submit your resume outlining your relevant experience and technical capabilities.

No recruitment agencies please. Direct applicants only.