Learning Specialist Designer

Sobeys Inc. is full of exciting opportunities, and we are looking for the best talent to join our team! We have a full-time position as a Learning Specialist Designer, reporting to the Manager of Learning & Skills Development Experience. The incumbent will be responsible for working with the business function leads for intake and needs assessment, the design and development of a variety of micro-learning; asynchronous and synchronous training; ILT/VILT; visual design of creative digital learning assets; video-based learning, etc.

Here is where you will be focusing:

Liaise and partner with Subject Matter Experts (SMEs), business leads and project teams across the business function areas to analyze and identify learning needs and ensure learning assets meet business requirements.

Communicate training solution recommendations and technicalities to teammates, leaders, and project teams by providing learning briefs, visual design concept boards, prototypes, and blueprints.

Leverage a data-driven approach to identify learning needs, inform training solution recommendations, and enhance the learner experience(UX), enabling learners to learn in the flow of work and aligning solutions to business outcomes.

Create high-level training design and development plans outlining work effort, training modalities and strategic approaches to solving training needs for stakeholders.

Create compelling course content, storyboards and scripts that enhance and build skill development and knowledge retention for teammates across different business function areas.

Design and develop engaging learning activities and consumer-grade quality learning assets utilizing a variety of authoring tools and software.

Develop rapid development prototypes that bring a mobile-responsive approach to design.

Create video content using common video authoring and editing tools such as Adobe Premiere, After Effects, or other similar tools. Knowledge and experience with pre/post-production, video editing, and basic audio/visual (AV) production is an asset. Familiarity with AV equipment, live streaming/recording technologies, and platforms such as OBS is considered a value add.

Develop post-training assets to drive behavioral change, improved performance, and business outcomes and manage training sustainment activities when required.

Support the team with resources and contribute valuable insight to meetings through shared experiences that build skills and capabilities.

Use learning data, learner feedback, and performance metrics to evaluate the effectiveness, learner experience, and business impact of assigned initiatives; identify opportunities for improvement; and make data-informed recommendations.

Explore and leverage AI-enabled tools and emerging technologies to enhance the design, development, personalization, and delivery of engaging learning experiences, while applying sound judgment around quality, accuracy, privacy, and responsible use.

Stay current with evolving AI capabilities and their application within Learning & Development, identifying opportunities to improve learning design processes, learner experiences, and the efficiency of learning asset development.

Stay current with learning-oriented technology trends and innovations to create high-quality learning assets that enhance the learning experience for diverse groups of learners.

What you have to offer:

Bilingualism (English and French) is strongly preferred but not required. Candidates with the ability to review and quality assure (QA) French-language learning content and support national initiatives across Canada will be considered an asset.

3–5+ years of work experience in a relevant field, such as instructional design, graphic and multimedia design, content creation, video editing and/or art direction.

Demonstrated experience as an Instructional Designer or multimedia developer for education and learning solutions.

Certified Training & Development Professional (CTDP) or equivalent accreditation in instructional design, educational technology (preferred but not mandatory).

Familiarity with and knowledge of learning and development (L&D) principles and methodologies.

Proven track record of creating compelling multimedia content and collateral that grabs attention and connects, motivates, and inspires learners.

Poven video pre- and post-production and editing skills.

Exceptional and strong content writing and editing skills.

Creative and visual design experience a plus.

Effective communication and collaboration skills is necessary.

Proven experience in managing multiple training projects and work priorities simultaneously.

Utilize basic project management skills to deliver consumer-grade quality outputs.

Intermediate level experience with Microsoft Office Applications including Teams, and SharePoint.

Intermediate level and proficiency in producing learning assets with digital media and audio.

Demonstrated ability to use data, learner insights, and emerging technologies to inform learning design decisions and continuously improve learning solutions.

Familiarity with AI-enabled tools and emerging technologies, with an interest in exploring their practical application within Learning & Development and instructional design.

Knowledge and experience in the following authoring tools: Articulate Storyline, Rise, Camtasia, Vyond, Adobe Creative Suite, Canva, Adobe After Effects, Adobe Premiere and other photo/video management systems.