Training Business Analyst Sr
Job description
About the opportunity
The Senior Business Analyst is a key member of the Government of Canada (GC) Training Delivery team, responsible for the analysis, reporting, systems, processes, and program coordination that support effective training delivery.
Reporting to the Manager, Training Delivery, this senior individual contributor will translate program needs into actionable requirements, provide visibility into demand and capacity, and develop scalable processes and tools. The role works closely with Training Consultants, Instructional Designers, Training Operations, technology teams, and other cross functional partners.
What you’ll get to do
Program and Business Analysis
Partner with GC Training leadership on program planning, prioritization, resource visibility, and execution.
Translate business needs into clear requirements, workflows, processes, and implementation actions.
Coordinate dependencies across training schedules, learner populations, resources, systems, content readiness, and delivery milestones.
Identify program risks, gaps, and competing priorities and coordinate actions to address them.
Data, Reporting and Systems
Develop dashboards, executive summaries, and reporting that provide key stakeholders across the Government of Canada program with clear visibility into project status, training demand, capacity, delivery activity, learner readiness, risks, and other key program measures.
Analyze program data and support forecasting and capacity planning to inform decisions and identify delivery constraints.
Maintain the integrity of program and learner data through appropriate controls, audits, and reconciliation.
Support learning systems and other tools used to manage GC Training, including investigation and resolution of system or data issues.
Process Improvement and Execution
Identify and implement opportunities to simplify, automate, and scale GC Training processes, reporting, tools, and ways of working.
Lead assigned analysis, reporting, system, or process improvement initiatives from requirements through implementation, coordinating stakeholders, testing, and adoption as required.
Skills and experience we value
Postsecondary education in Business Administration, Learning and Development, Information Systems, Operations, or a related discipline, or equivalent experience.
7+ years of relevant experience in business analysis, training or program operations, learning systems, or a related field.
Experience translating business requirements into operational, process, reporting, or technology solutions.
Experience with data analysis, reporting, forecasting, capacity planning, or related analysis.
Experience with learning management systems or other enterprise systems.
Experience independently leading projects, workstreams, or process improvement initiatives involving multiple stakeholders.
Advanced proficiency with Microsoft Excel.
Ability to obtain and maintain the Government of Canada security status required to access Protected B information and a minimum of 5 years of Canadian residency.
What would make you stand out
Experience supporting large scale or complex training, Government of Canada, public sector, or enterprise implementation programs.
Experience with Dayforce or other Human Capital Management systems and learning platforms such as Docebo.
Experience with Power BI or other data visualization and reporting tools, including the development of dashboards and executive level reporting.
Experience with process mapping, workflow design, or business process improvement, including identifying opportunities to simplify or automate processes.
Experience with project or work management platforms used to coordinate complex initiatives, dependencies, and deliverables.
Experience applying automation or AI to improve business or operational processes.
English and French bilingual capability.
Skills mentioned
At Dayforce, we strive to transform the workplace experience for organizations and their employees. As a global leader in human capital management (HCM) technology, we offer a comprehensive people platform that integrates HR, payroll, talent management, and workforce management into one powerful solution. Our mission is deeply rooted in the commitment to enhance work life for millions of users around the world. Founded in 1992, Dayforce is dedicated to providing solutions that enable businesses to operate with confidence, unlock their workforce potential, and achieve quantifiable results. Through our innovative platform, we leverage advanced technologies, including AI, to empower HR professionals and streamline their operations. Our wide-ranging tools help organizations navigate the complexities of managing their workforce effectively, ensuring compliance with evolving regulatory requirements. We have built a reputation as a trusted partner for thousands of businesses, from small companies to large enterprises, enhancing their capacity to attract, engage, and retain top talent. With a commitment to corporate responsibility and a focus on continuous improvement, Dayforce is not just about providing software; it’s about fostering a culture of positivity, inclusion, and success within workplaces globally.
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