Area Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

-Create, oversee, and drive a culture of safety and wellbeing

-Analyse and implement changes to keep quality and productivity at a consistently high level

-Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

-Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

-Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Our fulfillment operations team is at the heart of Amazon's promise to customers. We work together across shifts and functions to deliver orders accurately and on time while maintaining a safe, inclusive workplace for thousands of associates. Our leadership team is committed to developing talent at every level and continuously raising the bar on how we operate. If you want to lead a high-performing team where your decisions have a direct, visible impact on both people and business outcomes, we would love to have you join us.