Business Analyst - AI Programme

Business Analyst - AI Programme

Location: London (Hybrid – 2-3 days onsite)

Start Date: November 2026

End Date: 6 months initially, with likely extension

Daily Rate: Competitive, Inside IR35

Payroll Provider: Rockford Payroll

This is an exciting opportunity to join Deloitte

Operations

on an engagement with one of our clients.

The Role

Deloitte is seeking an experienced Business Analyst to

support key elements of the CLIENT AI Programme. Working within a programme

structure, you will be responsible for business analysis activities that enable

delivery of critical outcomes across one of the AI workstreams.

We are looking for someone with substantial business

analysis experience, ideally gained in a complex, regulated environment, and

with strong experience working alongside senior business stakeholders and

product-based technology delivery teams. Experience in defining and

implementing AI solutions, particularly Agentic AI, is highly desirable.

Key Responsibilities

• Elicit
• requirements, document use cases and acceptance criteria, and process
• model the as-is and to-be states.
• Identify
• and raise risks and issues, and contribute to mitigation planning.
• Manage
• relationships with business and technical stakeholders at multiple levels.
• Design
• goal-driven, autonomous AI systems through reactive, prompt-based and
• human-dependent user stories.
• Break
• complex human workflows into logical, measurable sequences that AI agents
• can reliably execute.
• Design
• human-in-the-loop, decision threshold, trigger point and safe override
• paths.
• Design
• ethical, transparent guardrails and validation frameworks for autonomous
• decision making.
• Evaluate
• potential harms, social impacts and vulnerable groups.
• Define
• fairness requirements, measurable criteria for bias mitigation and
• demographic parity.
• Monitor
• evolving output biases over time.

Experience & Skills Required

• Substantial
• business analysis experience across the end-to-end project lifecycle
• within a structured environment.
• Experience
• supporting complex projects and programmes, or working within a Business
• Analysis team on highly complex initiatives.
• Ability
• to manage uncertain or difficult environments and provide challenge where
• required.
• Strong
• facilitation skills, including the ability to challenge SMEs on As-Is and
• To-Be processes.
• Excellent
• written and verbal communication skills, with the ability to translate
• business requirements into functional outcomes.
• Strong
• business acumen and the ability to quickly build knowledge of the business
• and subject matter.
• Innovative
• mindset, with a focus on improving processes and solving business
• problems.
• Ability
• to translate policies and standards into practical processes, procedures
• and technical tools.

Desirable Experience

• Technical
• expertise in implementing Agentic AI.
• Experience
• in business architecture, business design or service design/transition.
• Experience
• defining business requirements for AI-enabled solutions, including use
• cases, user stories, acceptance criteria and measurable outcomes.
• Understanding
• of AI governance and responsible AI principles.
• Ability
• to translate policy, risk and control requirements into practical delivery
• requirements.
• Experience
• defining human-in-the-loop controls, decision thresholds, escalation
• routes, override mechanisms and validation points.
• Experience
• working with product managers, technologists, data specialists and
• delivery teams to shape AI-enabled capabilities.
• Experience
• contributing to fairness, bias mitigation, transparency or assurance
• requirements for AI-enabled solutions.

Interested? If you are a skilled Business Analyst

with experience in complex environments and a passion for AI-enabled

transformation, we would love to hear from you.