Business Change Manager - AI Programme

Role: Business Change Manager

Location: London - Hybrid – 2-3 days onsite

Start

Date:

ASAP

End

Date: 6

months with a likely extension

Daily

Rate: Competitive, Inside

IR35

Payroll

provider – Rockford

Payroll Info for

Contingent Workers – Rockford Pay

Shape the adoption of AI-enabled ways of working across a

major CLIENT AI Programme.

We are seeking an experienced Business Change Manager to lead people change, business readiness, stakeholder engagement,

communications and adoption activities for key elements of the CLIENT AI

Programme. This role will play a critical part in ensuring AI-enabled ways of

working are successfully embedded across the organisation.

About the Role

You will work closely with senior stakeholders, business

teams and product-based technology delivery teams to support the rollout of AI

solutions, with a particular focus on business readiness, adoption and

sustainable change. Experience supporting the implementation of AI solutions,

especially Agentic AI, would be highly desirable.

Key Responsibilities

• Develop
• and deliver change management activities to support the successful
• implementation of AI programme initiatives.
• Help
• shape rollout approaches, deployment strategies and adoption plans to
• maximise business readiness and uptake.
• Lead
• stakeholder engagement across senior leaders, business teams and
• technology delivery teams.
• Assess
• business impacts and develop strategies to support adoption, manage
• resistance and embed new ways of working.
• Design
• and deliver communications, engagement and knowledge-sharing activities to
• build awareness, understanding and confidence in AI solutions.
• Drive
• business readiness activities, ensuring people, processes and teams are
• prepared for change.
• Provide
• governance, oversight and quality assurance of training plans and
• deliverables developed by third-party suppliers.
• Monitor
• adoption and change outcomes, identifying risks and implementing actions
• to maximise uptake and benefits realisation.
• Provide
• business change expertise and advice to programme, business and technology
• stakeholders.

Essential Experience

• Significant
• experience, typically 8+ years, delivering business change and
• transformation initiatives within large, complex organisations.
• Proven
• experience developing and implementing change management strategies,
• rollout approaches and adoption plans.
• Strong
• stakeholder management skills, with experience engaging and influencing
• senior leaders, business stakeholders and delivery teams.
• Experience
• leading business readiness, adoption and implementation activities for
• technology-enabled change programmes.
• Experience
• designing and delivering communications, engagement and awareness
• activities.
• Experience
• working with cross-functional teams, suppliers and third parties to
• deliver change, communications, learning and adoption outcomes.
• Ability
• to monitor adoption outcomes, identify risks and issues, and implement
• actions to maximise benefits realisation.
• Strong
• understanding of change management methodologies, tools and techniques.
• Excellent
• communication, facilitation and relationship management skills.

Desirable Experience

• Experience
• working in a regulated environment, preferably within financial services,
• government, regulatory bodies or similarly complex organisations.
• Experience
• supporting the implementation and adoption of Artificial Intelligence
• solutions, including Generative AI and/or Agentic AI.
• Experience
• working with product-based technology delivery teams and agile delivery
• approaches.
• Familiarity
• with benefits management and measuring adoption and business value from
• digital transformation initiatives.
• Relevant
• professional qualifications or certifications in Change Management such as Prosci, APMG Change Management, MSP or similar.

Why Apply?

This is an exciting opportunity to help shape the successful

adoption of transformative AI capabilities within a complex organisation. You

will be at the centre of a high-profile programme, influencing change at scale

and helping to deliver lasting business value.

Interested? Apply now to play a key role in enabling

the future of AI-driven working.