Distribution Centre Team Manager
Job description
Location: Clarks Distribution Centre, Street, Somerset
The Role:
Fully accountable for coaching, mentoring and leading a team of DC operatives, enabling them to achieve KPI’s and commercial targets within a safe culture-led working environment.
Regularly review own performance and maintain a personal development plan, (this will include a compulsory Academy Level 3 qualification), which represents your behaviours and areas of technical performance that need focus and improvement.
Manage all Employee Relations issues fairly in accordance with Company Policies and Procedures in a timely manner engaging with Union when applicable.
Drive the implementation and delivery of new initiatives through Six Sigma, to achieve the objectives set within the DC. All Team Managers require a minimum yellow belt qualification.
All Health and Safety training, checks and record keeping are completed on time and accurately, to ensure compliance with Company Policies and relevant legislation
Leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members.
Communicate effectively with other managers within the DC. Developing a network of contacts outside Westway to further understanding of the end-to-end business processes.
Deputise for the Shift Manager when requested or cover other shifts as and when required
All Team Managers are trained and take personal ownership ensuring they are rotated throughout the year to work in all areas of the DC. (rotation will be minimum of twice yearly)
Daily KPI’s and staffing levels are accurately managed and monitored for improvement.
Highly motivated, engaged and productive team, using effective coaching and mentoring tools and skills.
Team members have a regular one to one meeting with documented development plans which highlight any future aspirations.
Appropriate and effective communication occurs within the team and everyone is well informed.
A safe working environment is maintained and continually reviewed.
All DC operatives within the team understand and adhere to Health and Safety Compliance Policies and Procedures.
Successful integration of new starters and agency colleagues.
Full accountability, management, tracking and adherence of Attendance and Annual Leave for the team. This will incorporate all Dayforce entries being correct ensuring the corrected payments are given to the operatives.
Sickness absences are handled appropriately with full preparation with the aid of HR and Occupational Health. (Everwell Occupational Health).
Support to the Shift Manager is provided to ensure the operation and teams deliver as one team.
Role model and leadership behaviours are demonstrated in all activities, living the Clarks values, purpose and operating model.
About you:
Level 3 Apprenticeship
IOSH trained
Fully competent with Health & Safety processes and procedures
Six Sigma Yellow Belt
Managing and leading a team
DC processes and procedures
Managing & improving performance
Excellent communication and leadership skills
Managing budgets, training and recruitment
Good numeracy and literary skills
Previous experience of managing a highly engaged, motivated and productive team
Significant leadership experience including managing direct and in-direct reports, coaching and giving feedback and developing team members
Worked within a Unionised environment
Knowledge and experience in using the High Jump system
IT proficient and able to use a range of systems, including Excel and Microsoft packages
What We Offer
Competitive salary
Flexible working options
Career development and progression opportunities
Supportive and collaborative culture
Comprehensive benefits package
Why join us?
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.
Disclaimer
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Skills mentioned

At Clarks, we believe that great footwear starts with comfort and quality craftsmanship. Since 1825, when brothers Cyrus and James Clark first crafted a slipper from sheepskin off-cuts in their Somerset workshop, we have been at the forefront of innovative shoemaking. Our team combines invention and tradition, creating iconic styles like the Desert Boot and Wallabee that have defined generations and sparked revolutions in footwear design. We are the number one shoe brand in the UK, with continuing growth across North America, Europe, India, and China. Our culture is built on a foundation of heritage and innovation, where every team member plays a vital role in delivering exceptional customer experiences. We value craftsmanship, creativity, and the pursuit of comfort in every step. With an archive of more than 22,000 pairs of shoes, we honor our past while continuously evolving to meet the needs of modern consumers. Whether in our stores, corporate offices, or manufacturing facilities, Clarks employees share a passion for quality and a commitment to the brand's 200-year legacy of excellence.
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