eCommerce Business Manager - Product Purchase - 12 Month FTC
Job description
We’re looking for an eCommerce Product Business Manager to join our eCommerce UK Trading team on a 12 Month FTC (maternity cover). Based onsite from NEXT Head Office in Enderby, Leicestershire!
The Role:
As an eCommerce Product Business Manager, you will lead the successful roll out of our new eCommerce product and trading system. This platform will be used by eCommerce and buying teams across the business to launch new items and optimise site merchandising to maximise sales. You will ensure the system delivers measurable commercial value by driving user efficiency over legacy processes, providing actionable commercial insights, and ensuring a strong return on development investment.
Success will be measured by improved product conversion rates achieved through enhanced product data and improved site discoverability.
What You’ll Take On:
- Lead the rollout of the system and define future requirements across the business.
- Define and prioritize development requirements to deliver clear commercial benefits.
- Drive stakeholder communication, promote system adoption among key users, collect feedback, and deliver effective training programs.
- Provide regular updates to senior leadership and prioritise bug fixes and feature enhancements based on commercial impact.
- Drive higher product conversion rates through optimised product data and improved website shoppability.
What You’ll Bring:
- Proven experience within an eCommerce leadership role, with the ability to manage cross functional teams and adapt to changing priorities in a fast paced environment.
- Strong commercial acumen with a proven track record of identifying growth opportunities by optimising product data and discoverability.
- Strong understanding of what changes and enhancements can be made to product pages and product data to improve conversion
- Strong understanding of eCommerce platforms and A/B testing methodologies, with a commitment to continuous site optimisation.
- Ability to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
- Exceptional verbal communication skills.
Skills mentioned
Next plc, trading as Next (stylized as NEXT), is a British multinational clothing, footwear, and home products retailer headquartered in Enderby, England. Established in 1864, Next has grown to operate over 700 stores, with about 500 located in the United Kingdom and the remainder distributed across Europe, Asia, and the Middle East. The company is recognized as the largest clothing retailer in the UK, surpassing Marks & Spencer in terms of sales since early 2012. Next plc is publicly traded on the London Stock Exchange and is a key constituent of the FTSE 100 Index. The company's origins date back to 1864 when it was founded by Joseph Hepworth as a tailoring business in Leeds. Over the years, through strategic acquisitions and expansions, notably through the launch of its first store in 1982 under the new brand Next, the company has undergone significant transformations to enhance its offerings in menswear, womenswear, and children's fashion. Not only does Next operate retail outlets, but it also has a substantial online shopping presence with more than three million active customers utilizing its Next Directory catalog.
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