Global Professional Marketing Manager Capability

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Category Growth Organisation

Category Growth Organization is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.

Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.

With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with Ramp;D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.

With the scale of our 2500 marketing community - alongside our leading-edge Category Growth Organization Academy - your opportunities to grow and upskill will be extensive.

About the role

Health Professional (HCP) marketing is a critical part of the Reckitt strategy in order to achieve our purpose and ambition in Self Care, Wellness and Hygiene. The Global Professional Marketing team designs strong strategies and develops tested content to win with Healthcare Professionals (HCP) using patient insights, innovations, scientific evidence, Go To Market (GTM) roadmaps, and toolkits, which are implemented in country and measured against Key Performance Indicators. The purpose of this role is to reinvent the global business professional marketing and detailing capabilities, competencies and training to enable better health professional engagement implementation of projects across brands within the countries.

Working within the CGO category team and across the business, you will be responsible for designing, developing and implementing programmes to enhance the impact of health professional marketing and detailing. Additionally, you will partner with pharmacy sales for coordination of efforts to drive Reckitt health professional engagement competency and executional excellence across brands.

Your responsibilities

• Develop and evolve relevant competencies and capabilities in professional marketing and medical detailing for the global and country teams to enhance effectiveness
• Evolution of competency frameworks for professional marketing and detailing to reflect organisational changes and enhance execution whilst coordinating with pharmacy sales in relation to detailing efforts
• Design, develop and deliver engaging training programmes using blended learning approaches to support measurable improvement in professional marketing and detailing competencies and capabilities
• Establish strong relationships with the country teams to deeply understand their current health professional engagement and detailing competencies and capabilities and drive training and educational strategies and initiatives tailored to their needs
• Identify and develop strong working relationships with relevant KOLs and third parties to increase understanding of latest learning techniques and deliver enhanced health professional and detailing capability building within Reckitt
• Work hand in hand with regulatory, medical science, pharmacy sales and R&D to support category and trade marketing on training for brand projects and communication
• Manage and improve healthcare professional best practice sharing process. Ensure examples from countries are communicated to medical marketing leads to build into the GSM for the brands
• Strategic direction and management of key external agencies to support the delivery of global training and capability building initiatives
• Work alongside the rest of the Health Professional Marketing team to guide their training content delivery in meeting the needs of the detailing reps and drive improved performance across categories

The experience we're looking for

• Training or teaching background
• Pharmacy Sales or Doctor Detailing experience
• Brand, digital, customer engagement, and go-to-market knowledge
• Experience delivering capability initiatives, driving adoption of new ways of working, and measuring impact through clear KPIs and business outcomes
• Educated to minimum bachelor’s degree level ideally in a science, communication or business-related subject - from a recognised University
• 5 years of industry experience within scientific, training, marketing or sales roles
• Experience in developing and delivering training

The skills for success

New Product Development, Consumer behaviour, Medical Marketing, Negotiation skills, Strategic Selling; Influencing, Data Analytics, Clinical Management, Financial accumen, Compliance monitoring, Key account management; strategic partnership, Channel strategy, operational excellence, Storytelling, Stakeholder relationship management, Customer relationship management, Data analysis, clinical data interpretation; Global Medical Affairs, Global Medical Affairs, Medical Sales; Clinical sales knowledge, Digital activation to HCPs.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.