Junior Customer Success Specialist

Salary: £? - ? per year

Requirements

• No previous experience is required; we provide full training.
• Were looking for someone enthusiastic, motivated, and keen to learn and progress.
• You should have an eye for detail and a creative flair.
• Customer focus and excellent communication skills are important.

Responsibilities

• Work with our sales team to set up new takeaway and restaurant clients, including preparing online menus, collecting business information, liaising with clients, and helping test and launch their branded ordering sites.
• Help existing and new clients with questions and issues, resolve minor problems, and show them how to use our system through screen sharing or training calls.
• Support clients with basic marketing tasks, such as setting up email or SMS campaigns, launching simple Facebook or Instagram ads, and updating website banners and images.

Technologies:

• Support
• Marketing

More:

Were a tech company based in Bristol, providing online ordering solutions to takeaways and restaurants across the UK. Youll join our small, friendly team in a hands-on, varied role with opportunities to build skills in technology, customer service, and digital marketing. We provide full training, mentorship, and ongoing career development, with the possibility of specialising in development, support, or sales and marketing as you progress. The role is full time, with flexible hours, and based at our central office near The Downs, which offers free parking and bike storage.

last updated 41 week of 2026