Residential Support Worker
Job description
Salary: £25,949 – £28,099 per annum, Plus £1758 island allowance per annum
Location: Stornoway,
Contract/Hours: Permanent, Full time 37 hours , Part time- 18.5 hours and Casual contracts available.
Benefits
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
- Gain professional qualifications and excellent training/development opportunities
- Flexible maternity, adoption, and paternity packages
- Pension with up to 7% employer contribution with included life assurance cover
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Residential Worker – Hillcrest House, Stornoway, Isle of Lewis.
Hillcrest House is a five-bedded Children’s home in Stornoway, Isle of Lewis. We provide high-quality, trauma-informed care to care-experienced children and young people, as well as short breaks for those with additional needs.
Our aim is simple: to create a safe, nurturing home where young people feel secure, valued, and able to thrive.
We are expanding and are looking to welcome Residential Workers who will be a consistent and supportive presence in the daily lives of our young people — people who understands that relationships change lives.
We are committed to supporting our staff through regular supervision, reflective practice, high quality training and ongoing professional development – because those that care for others deserve to be supported too.
How you'll help to create brighter futures
- Build trusting relationships using a trauma-informed, attachment-aware approach (Training provided)
- Respond to emotional and behavioural needs with empathy and consistency
- Support and contribute to individual care plans
- Plan and take part in activities that promote life skills, confidence and wellbeing
- Work as part of a 24/7 rota team, including evenings, weekends and sleep-ins (Sleep-ins are paid in addition to salary)
- Support daily routines and promote dignity and respect
- Work collaboratively with families and partner agencies
- Maintain clear, accurate records
Let's talk about you
You are caring, bringing warmth, compassion and a commitment to lifelong learning, and you’re motivated by the chance to make a real and lasting difference in young people’s lives. You understand that all behaviour is a form of communication that requires a calm, kind response and curiosity about what needs the young person is communicating.
You will have:
- A genuine interest in supporting care-experienced young people and children with disabilities
- An understanding of — or willingness to learn about — trauma-informed practice
- Experience in residential, childcare or social care settings is helpful, but we also welcome applicants with transferable skills from other people‑focused roles
- Experience supporting young people with a range of emotional or behavioural needs is helpful but full training and support is provided in our positive behaviour system
- A strong commitment to safeguarding
- Registered with the SSSC or willingness to do so within 6 months of employment
- SVQ 3 and/or HNC in Social Care (or willingness to work towards - we will fund and support you to achieve this)
- A commitment to ongoing professional development
This is rewarding work where your kindness, patience and people skills can have a lasting impact. If you’re someone who shows care, can stay calm and supportive in difficult moments and treats others with respect, you already have the foundations to thrive here. If you are ready to commit to making a lasting difference in young people’s lives, we would welcome your application.
Good to know
Application Process
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Contact: Jessica Jarvis email us at recruitmentservice@actionforchildren.org.uk quoting reference 13834
Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian, Minority Ethnic and Disabled candidates. We are taking deliberate and purposeful action to ensure equal opportunity to all groups in society at Action for Children. We have a diversity and inclusion strategy and an anti-racism action plan as well as a range of diversity and inclusion staff networks and groups. We welcome applications from people of all genders, including men, who are currently under‑represented in our Children’s Services workforce.
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Job Description
See below for further information about working with us:
Action for Children Employee Benefits
AfC Commitment Statement
Skills mentioned
Action for Children is a prominent UK-based charity dedicated to protecting and supporting children and young people by providing practical and emotional care and support. Established in 1869 by Methodist minister Thomas Bowman Stephenson as the National Children's Home, the organization has a long and rich history of adapting to the evolving needs of vulnerable children and their families. Originally founded to provide a home for children living on the streets of London, it has since transitioned from primarily offering residential care to delivering a wide spectrum of community-based services. The charity's core mission is to ensure that every child has a safe and happy childhood and the foundations they need to thrive. It operates hundreds of services across the UK, working in partnership with local authorities and other organizations to deliver support where it is most needed. The work of Action for Children is multifaceted, addressing a range of issues that affect children and young people. This includes early intervention to prevent neglect and abuse, support for disabled children, fostering and adoption services, and programs for young people facing challenges such as homelessness, substance misuse, and mental health issues. The charity is also a vocal advocate for children's rights, campaigning at a national level to influence policy and bring about lasting improvements to their lives. By combining direct, on-the-ground support with strategic campaigning and research, Action for Children strives to create a society where all children are valued and have the opportunity to reach their full potential. In the 2023/24 period, the organization helped 687,755 children, young people, and their families through its extensive network of services and dedicated staff and volunteers.
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