Senior ServiceNow Business Process Consultant
location_onBudapestschedule8 órával ezelőtt
homeMunka stílus:Távoli
trending_upTapasztalati szint:Senior
historyMinimális tapasztalat:3+ év
Munkakör leírása
- Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
- Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices
- Conduct workshops interviews and requirement-gathering sessions with business users
- Assist in building user stories acceptance criteria and process flows within Agile / SAFe delivery
- Provide functional expertise across ServiceNow modules depending on project needs
- Participate in testing UAT support and training sessions to ensure adoption and user enablement
- Experience as a Business Analyst Process Consultant or Functional Consultant in ServiceNow projects for 4+ years
- Strong knowledge of IT Service Management (ITSM) processes
- Experience working in Agile / SAFe environments
- Ability to create process documentation workflows and requirement specifications
- Strong communication and facilitation skills for client-facing workshops
- Analytical thinking and problem-solving skills
- Experience with ServiceNow platform at functional/consulting level
- Ability to quickly understand the clients’ industry
- Fluent English
- Exposure to other modules like HR or SPM
- Configuration knowledge of ServiceNow platform
- German language skills
- ServiceNow certifications such as Certified System Administrator ITSM Implementation Specialist
- ITIL 4 Foundation or similar certification
- Experience in change management training or adoption support
- Previous consulting experience in an international environment
- Competitive compensation package including cafeteria budget private health care family-oriented benefits AYCM sport pass and company shares at a discount price
- Extensive home office opportunity and a nice office to meet with your team members
- Wide range of leading-edge trainings company-sponsored ServiceNow certificates and a variety of language courses
- Employee assistance program including psychologist support legal or financial advice
Az említett készségek
Jelentkezzen erre az állásra
Use the application link supplied with this listing to apply to ACCENTURE Kft.. Check the destination before entering personal information.