Senior Systems Analyst
Job description
Job Description:
Senior Systems Analyst
Are you ready to take on an ambitious role with Fidelity Investments in the beautiful city of Galway, Ireland? Join our dynamic Digital Shared Services Team and help us deliver flawless, outstanding service to our customers. We are looking for a dedicated Senior Systems Analyst who thrives in a collaborative, agile environment and is committed to delivering high-quality solutions.
Job Responsibilities
In this role, you will:
- Support analysis, build, and development of components used within the Digital Shared Services Team ecosystem.
- Apply Jira, Confluence, and similar tools for documentation, story creation, and ongoing collaboration.
- Build systems diagrams, sequence diagrams, and other technical illustrations based on business requirements.
- Partner with business and technology collaborators to define problem scope, system requirements, and key process changes.
- Translate complex business needs into clear, actionable user stories and requirements; research and evaluate alternative solutions.
- Assess existing system builds for functionality, efficiency, reliability, performance, maintainability, and cost of ownership.
- Promote and influence guidelines in Systems Analysis across the team.
- Support estimation, planning, scheduling, and prioritization of work.
- Foster a culture of continuous learning and knowledge sharing.
- Take thoughtful risks, test new approaches, and collaborate to improve the tools and systems associates use every day.
Skills That Are Key to This Role
Professional & Technical Requirements
- Excellent organizational skills.
- Bachelor’s degree required; Computer Science, Information Systems, or related field preferred.
- 6+ years of systems analysis experience, or equivalent relevant experience in software solution development/definition.
- Strong experience with systems development methodologies and formal documentation processes.
- Familiarity with API integration patterns to support business build recommendations.
- Strong understanding of RESTful API build and endpoint behavior.
- Exposure to authentication and authorization technologies such as Stratum.
- Familiarity with AWS
- Experience working within cross-functional technology teams in a highly matrixed environment.
- Strong technical problem-solving skills in fast-paced, complex environments.
- Proven ability to multitask, resolve issues efficiently, and manage competing priorities.
- Strong analytical, facilitation, and communication skills, including written, verbal, and technical illustrations.
- Ability to quickly understand new technologies and integrate them into analytical work.
- Demonstrated ability to partner effectively across teams and senior leadership groups.
Additional Value You Deliver
- Engineering Excellence: Dedication to high standards, efficiency, and guidelines.
- Time Management: Ability to prioritize, manage tasks, and meet critical deadlines.
- Technical Communication: Skilled at presenting complex concepts clearly to both technical and non-technical audiences.
- Production Support: Provide third-level production support as needed.
Category:
Information TechnologySkills mentioned

Fidelity Investments is a leading financial services corporation that plays a pivotal role in enhancing the financial well-being of millions of individuals and organizations. Our customers face an array of challenges, from navigating the complexity of retirement planning to managing their investments for a secure financial future. That is why we are committed to providing an extensive suite of products and services tailored to meet their evolving needs. Whether it's through comprehensive financial planning, retirement services, or brokerage solutions, we empower our clients by offering innovative tools and expert guidance. Our wealth management services enable customers to work closely with dedicated advisors to create customized strategies aimed at wealth growth and protection. With over 76,000 associates and a global presence spanning across North America, Europe, Asia, and Australia, Fidelity Investments continually challenges the status quo by leveraging technology and innovation to deliver superior customer experiences. Our dedication extends beyond mere investment; we strive to foster long-term relationships built on trust and transparency.
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