Warehouse Operations Team Leader
Job description
Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.
We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa. Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion.
We are seeking a motivated and experienced Warehouse Operations Team Leader to join our Distribution team. Reporting to the Distribution Manager, you will play a key role in leading daily warehouse operations, ensuring inbound and outbound activities are delivered efficiently, safely, and in line with business priorities. You will support, develop, and motivate your team to achieve operational targets while maintaining high standards of service and compliance.
Requirements
KeyResponsibilities
- Lead and coordinate daily inbound and outbound warehouse operations, ensuring products are received, processed, stored, and dispatched within agreed service levels.
- Allocate and prioritise workload across the team to maximise efficiency and achieve operational KPIs.
- Ensure compliance with cGMP, cGDP, SOPs, company policies, and all regulatory requirements.
- Produce and communicate daily operational reports, escalating issues and resolving queries in a timely manner.
- Work collaboratively with Quality and other internal stakeholders to support product release, inventory management, and operational effectiveness.
- Support audits and inspections, contribute to continuous improvement initiatives, and help maintain an effective Quality Management System.
- Coach, motivate, and develop team members, providing leadership, training, and support while deputising for the Distribution Manager when required.
Key
Requirements
- Previous experience in a warehouse operations, logistics, or distribution leadership role is essential (1 year minimum).
- Strong knowledge of warehouse operations, with the ability to lead teams to deliver high levels of performance and service.
- Proven ability to work independently, make decisions, and effectively manage competing priorities in a fast-paced environment.
- Excellent organisational skills with a methodical approach and a track record of delivering results to deadlines.
- Strong communication and interpersonal skills, with the confidence to build effective relationships at all levels.
- Experience working within a regulated pharmaceutical, healthcare, or life sciences environment is desirable.
- Proficient in Microsoft Office applications with excellent attention to detail; formal supervisory training and a Leaving Certificate (or equivalent) are advantageous.
Benefits
- 27 days holiday plus bank holidays
- Pension contributions 4.5% matched
- Life assurance 3 x annual salary
- Annual salary review
- Independent financial advice service
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
Skills mentioned
Clinigen Group is at the forefront of pharmaceutical innovation, dedicated to revolutionizing how patients access critical medicines globally. Through groundbreaking services and a unique business model, Clinigen is transforming the landscape of clinical trials, unlicensed medicines, and commercial drug supply. The company's innovative approach ensures that the right medicine reaches the right patient at the right time, regardless of geographical or regulatory complexities. Clinigen's commitment to ethical access drives its development of sophisticated supply chain solutions and managed access programs, bridging the gap between pharmaceutical companies and patients with unmet medical needs. By acquiring and revitalizing niche hospital-only and critical care products, Clinigen extends the lifecycle of vital treatments, ensuring their continued availability and returning them to sustained growth. This focus on innovation is evident in their UL2L (unlicensed to licensed) strategy, where they identify unlicensed medicines with commercial potential and navigate the regulatory pathways to licensure, thereby addressing significant unmet medical needs and capitalizing on their market-leading positions. The company's technological advancements are central to its mission. Clinigen leverages a global operating platform to manage the complex logistics of pharmaceutical distribution across the entire product lifecycle. This includes the specialist supply, packaging, distribution, and management of quality-assured comparator medicines for clinical trials and investigator-initiated trials (IITs). Their innovative services extend to providing global access to medicines that remain unlicensed at the point of care through meticulously managed access programs. Clinigen's deep understanding of the intricate global regulatory environment, combined with its established relationships with pharmaceutical companies and healthcare professionals, allows it to offer unparalleled value. The company continuously invests in enhancing its digital platforms and operational capabilities to better serve its clients, healthcare professionals, and ultimately, the patients who depend on timely access to life-saving and life-enhancing treatments. Through these pioneering efforts, Clinigen is not just a service provider but a key innovator in the global pharmaceutical ecosystem, constantly seeking new ways to improve patient outcomes and advance healthcare worldwide.
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