Area Collection Manager - TW & PL| Mumbai

location_onMumbai, Maharashtra, Indiascheduleकल
badgeनियुक्ति:पूर्णकालिक
historyन्यूनतम अनुभव:10+ वर्ष
schoolशिक्षा:स्नातकोत्तर

पद का विवरण

  • Manage the training needs for executives

  • Ensure that all his DRAs are trained & Certified as per regulatory requirement

  • Drive performance through team work

  • Review of teams performance in terms of targets vs actual and guide for necessary optimisation

1) Tracking & Controlling the delinquency of the area, bucket wise, dpd wise and focus on Non-starters for TW Product

2) Regular follow up with delinquent customers through a dedicated team

3) Ensuring adherence of legal guidelines by agencies and executives

4) Manage Productivity by fixing productivity parameters for in-house / collection agencies, monitoring performance against set parameters and periodic review

5) Co-ordination with legal team to ensure necessary legal action is taken on specific cases

6) Ensure collection agencies are complaint with audit & information security requirements of the Organisation

Experience Range : 10 to 12 Years

Qualifications

Graduate (Any Specialisation)

MBA


Banking, Financial Services, FINTECH, Wealth Management
Mumbai, Maharashtra, India
csb.bank.in

We are CSB Bank Limited, a financial institution with a rich legacy and a forward-looking vision. Established in 1920 as The Catholic Syrian Bank Limited, we have the distinction of being the oldest private sector bank in Kerala, India. Over the past century, we have evolved from a modest regional entity into a dynamic, full-service bank with a pan-India presence. Our journey has been defined by our ability to adapt to the changing economic landscape while remaining true to our core values of integrity, trust, and customer-centricity. We are currently driving a massive transformation under our 'SBS 2030' (Sustain, Build, Scale) strategy, aiming to become a leading mid-sized bank in the country. We are passionate about leveraging technology to enhance the banking experience for our customers. We have recently overhauled our entire technology stack, migrating to the state-of-the-art Oracle Flexcube core banking solution and implementing the Oracle Banking Digital Experience (OBDX) to offer seamless digital services. Our commitment to innovation is further demonstrated by our adoption of AI-enabled platforms like VideoCX for video banking and KYC. We serve a diverse clientele, ranging from retail customers and SMEs to large corporates and NRIs, offering a comprehensive suite of products including gold loans, home loans, and wealth management services. At CSB Bank, we believe in empowering our employees and communities, fostering a culture of performance and pride as we build a new-age bank for the future.

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