Banking Spoc - Assistant Manager

location_onJodhpur, Indiaschedule8 घंटे पहले

पद का विवरण

Key Responsibilities

  • Manage end-to-end Business Correspondent (BC) operations for

assigned PSU Bank partnerships.

  • Develop and maintain strong relationships with bank officials
  • and key stakeholders to ensure seamless operational coordination.

  • Monitor BC network performance and ensure achievement of
  • business and service delivery targets.

  • Analyze operational and transaction data to identify trends,
  • gaps, and improvement opportunities.

  • Design and implement capacity-building and training programs
  • for BCs based on performance analysis and business requirements.

  • Track key performance indicators (KPIs) and prepare periodic
  • MIS, dashboards, and management reports.

  • Coordinate with internal teams and bank representatives to
  • resolve operational issues and improve service quality.

  • Ensure compliance with bank guidelines, regulatory
  • requirements, and CSC operational policies.

  • Drive initiatives to improve BC productivity, customer
  • outreach, financial inclusion, and transaction growth.

  • Support the rollout of new banking products, services, and
  • strategic initiatives across the BC network.

    Requirements

    Required Skills & Competencies

    • Strong understanding of Business Correspondent (BC) ecosystem

    and banking operations.

  • Excellent stakeholder management and relationship-building
  • skills.

  • Strong analytical and data interpretation capabilities.
  • Proficiency in MS Excel, PowerPoint, MIS reporting, and data
  • analysis.

  • Effective communication, presentation, and negotiation skills.
  • Ability to manage multiple stakeholders and work in a
  • target-driven environment.

  • Problem-solving mindset with strong execution capabilities.
  • Preferred Attributes

    • Experience in financial inclusion initiatives, digital banking,
    • or rural banking operations.
    • Exposure to capacity-building and training programs for field
    • teams.
    • Familiarity with banking regulations and PSU banking processes.

    उल्लिखित कौशल

    इस पद के लिए आवेदन करें

    Use the application link supplied with this listing to apply to CSC e-Governance Services India Limited. Check the destination before entering personal information.