Data Entry Coordinator II
पद का विवरण
Job Description
● As a member of the Audio Diary Processing and Crediting Team, Keyer Specialists review data from a 7-day audio listening diary completed by Nielsen respondents
● Keyer Specialists serve as subject matter experts and an escalation point for diaries flagged by Nielsen systems and/or Nielsen data entry personnel due to ambiguous information and/or data anomalies
● As a prerequisite, Keyer Specialists must first have completed training and passed assessments in the upstream data entry role called the “Keyer” role.
● Specialists must resolve time related data issues, such as 1) determine AM vs PM time assignment based on where an entry is listed within a page 2) determine duration of listening as well as start/stop times 3) determine the appropriate radio daypart 4) adjust times due to unique information provided / special circumstances
● Specialists must evaluate written information to: 1) determine diary keeper comments/intent and apply modifications to entries 2) determine how to handle difficult to read/illegible entries 3) standardize entries based on set criteria 4) group/combine entries based on set criteria
● Understand, interpret, and follow a complex set of business rules and procedures
● Manage assigned workload and adapt to reprioritization as necessary
● Adhere to quality and productivity goals
● Understand production workflow and daily deadlines
● Assist with special projects as needed to meet critical operations and/or client concerns Job
Qualifications
● High School diploma or GED equivalency (prefer Associate’s or Bachelor’s degree)
● 1-2 years experience in a production or related environment
● Exhibits excellent analytical, research, and decision-making skills
● Excellent written and verbal communication skills
● Strong reading comprehension for documented procedures
● Strong computer and typing skills (data entry)
● Ability to prioritize and organize
● Proven accuracy and execution, with ability to follow explicit instructions
● Ability to work in a fast paced production environment and meet delivery deadlines
● Bilingual English/Spanish fluency a plus
● Must have a stable internet connection and ability to work from home in a quiet setting
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उल्लिखित कौशल
What began in 1923 with Arthur C. Nielsen, Sr. borrowing $45,000 to test the performance of industrial manufacturing machines, evolved into a global leader in audience measurement, data, and analytics. The A.C. Nielsen Company, incorporated in Chicago, Illinois, initially focused on engineering performance surveys, marking itself as the first company to offer market research. A pivotal moment arrived in 1932 when the company created a retail index tracking food and drug purchases. This innovation was the first of its kind, allowing companies to determine their 'market share' – a concept Arthur C. Nielsen is credited with coining. Despite early financial struggles, nearly going bankrupt twice, the company found its footing by analyzing retail food and drug sales, which became a cornerstone of its business. The 1940s saw Nielsen venture into radio program ratings after acquiring the Audimeter, a device that measured radio station tuning. This expanded into a national radio rating service by 1942. The company's most widely recognized contribution, however, began in 1950 with the measurement of television audiences, a nascent medium at the time. Using a combination of devices attached to televisions and viewer diaries, Nielsen developed its iconic ratings system. Over the decades, Nielsen underwent significant transformations, including acquisitions and divestitures. It was acquired by Dun & Bradstreet in 1984 and later split into Nielsen Media Research (TV ratings) and AC Nielsen (consumer shopping trends) in 1996. Dutch publishing company VNU acquired Nielsen Media Research in 1999 and later AC Nielsen, recombining the two in 2001. VNU itself was acquired by private equity firms in 2006 and renamed The Nielsen Company in 2007. More recently, in 2021, Nielsen completed the sale of its Global Connect business (formerly AC Nielsen, now NielsenIQ) to focus on its Global Media division, solidifying its role as a pure-play media audience measurement and analytics firm. In 2022, a group of private equity investors led by Elliott Investment Management acquired Nielsen. Today, Nielsen operates in over 100 countries, shaping the future of media by providing trusted intelligence on audience behavior across all channels and platforms.
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