E commerce Growth Manager B2C
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Job Description – E-Commerce Growth Manager (B2C)
Location: Bengaluru
Experience: 3–5 Years
Employment Type: Full-time
Department: E-Commerce / B2C Growth
About the Role
We are looking
for a results-driven E-Commerce Growth Manager to take ownership of our B2C
online business and drive revenue, customer acquisition, website performance,
and customer retention.
Key Responsibilities
- Own B2C
- e-commerce sales and revenue growth.
- Develop and
- execute strategies to increase website traffic, conversions, AOV, and
- repeat purchases.
- Manage and
- optimise Google, Meta, and other performance marketing campaigns.
- Monitor ROAS,
- CAC, conversion rate, AOV, revenue, and customer acquisition.
- Analyse website,
- product, and customer data to identify growth opportunities.
- Improve product
- listings, landing pages, offers, bundles, and the overall customer
- journey.
- Plan and execute
- seasonal and gifting campaigns such as Diwali, Christmas, Valentine's Day,
- Rakhi, etc.
- Drive customer
- retention through remarketing, WhatsApp, email, offers, and
- repeat-purchase initiatives.
- Coordinate with
- the design, marketing, operations, inventory, fulfilment, and customer
- service teams.
- Monitor
- product/category performance and recommend new products or collections
- based on customer demand.
- Prepare regular
- e-commerce performance reports and provide actionable insights to
- management.
Key Performance Indicators
Revenue Growth | Conversion Rate | ROAS | CAC | AOV | Customer
Acquisition | Repeat Purchase Rate | Website Traffic | Customer Retention
What We Expect
We are looking for someone who takes complete ownership of B2C growth,
understands customer behaviour, works with data, experiments with new growth
opportunities, and converts ideas into measurable business results.
Requirements
Requirements
- 3–5 years of
experience in B2C E-commerce, E-commerce Growth, Digital Sales, or
Performance Marketing.
understanding of e-commerce funnels, customer acquisition, conversion
optimisation, and retention.
experience with Google Ads, Meta Ads, analytics, and performance
marketing.
Shopify, WooCommerce, or similar e-commerce platforms.
analytical skills with good knowledge of Excel/Google Sheets.
ROAS, CAC, AOV, Conversion Rate, and Customer Lifetime Value.
communication, coordination, and problem-solving skills.
proactive, commercially focused, and target-oriented.
Benefits
Paid LeavesCompetitive salaryPFउल्लिखित कौशल
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