Frontend Engineer

About Us

is a fast-growing AI-first SaaS company — Series B funded and trusted by top Fortune 1000 brands — that transforms service resolution with intelligence. Our Smart Resolution Hub delivers predictive, guided troubleshooting across high-tech, medical, and industrial equipment environments.

We operate with:

Integrity and doing business the right way

Continuous innovation in AI and service intelligence

Customer obsession with real, measurable impact

Collective intelligence through collaboration and knowledge sharing

Role

Overview

• Own UI delivery across multiple customer accounts, managing their requests, priorities, and timelines

• Build and enhance Angular-based features, web components, and reusable UI modules

• Partner with product managers to shape requirements and with backend engineers to define and integrate APIs

• Apply UX best practices to ensure interfaces are intuitive, accessible, and consistent

• Support customer deployments, including configuring, troubleshooting, and stabilizing releases in customer environments

• Act as the UI point of contact for customer integration discussions and technical clarifications

• Debug production issues across the frontend and, where needed, the Java backend

• Contribute to integrating AI-driven features into the product experience

• 3–5 years of frontend development experience, with strong hands-on expertise in Angular and TypeScript

• Solid understanding of UI/UX principles, responsive design, and accessibility

• Working experience with Java (Spring Boot preferred), enough to debug, read, and contribute to backend code

• Experience integrating REST APIs and working with authentication flows (JWT/OAuth)

• Comfort working directly with customers and handling multiple priorities at once

• Familiarity with release processes, CI/CD, and deployment troubleshooting

• Clear written and verbal communication skills

Nice to Have

• Hands-on experience with AI/LLM APIs, AI-assisted development tools, or building AI-powered features

• Experience with web components, microfrontends, or CDN-based UI delivery

• Exposure to enterprise integrations (e.g., Salesforce, ServiceNow)

• Experience in a B2B SaaS or customer-facing engineering role

Why Join Us

• Work on AI-driven products used by enterprise customers

• High ownership and visibility, from code to customer deployment

• Collaborative team with room to grow into technical leadership

Location: Bangalore (flexible hybrid working)

What We Do and Value:

At , we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.

Company Perks &

Benefits

Competitive salary, equity, and spot bonuses.

Paid Time-off.

Comprehensive health insurance.

Paid parental leave.

Flexible Hybrid work.

Our Commitment to Diversity and Inclusion:

is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.

If you’re excited about using data to drive service intelligence and want to be part of a forward-thinking team, we’d love to hear from you!