Lead Security Analyst - CyberArk

Role

Summary

The Lead Security Analyst should work as a technical SME/Lead for the CyberArk (Core PAS, EPM) solution, key delivery outcomes expected from this role are:

• Onboarding and management of privileged accounts and platforms into CORE PAS for password vault, privilege session management.

• Onboarding and management of end point workstations into EPM for enforcing least privileges, application controls and avoid credential thefts.

• Analyze requirements related to MINOR enhancements, solution design, implement, test and deploy

• Understand the solution architecture and design done by the engineering team for new business requirements. Clarify and transition seamlessly for Operations.

• CyberArk patch updates, version upgrades. Validation and testing.

• Analyze and resolve L3, L2 tickets.

• Triage & resolve production incidents, restore the service availability within SLA targets

• Identify manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency.

• Maintain up to date knowledge repository – Run book, Architecture, Solution design documents. SOPs and Playbooks.

• Mentor and guide the Security analysts and associates deployed for PAM workstream

• Flexible working in shifts as per roster rotation.

• Cross-skilling, Up-skilling in other services under the scope of the IAM operations team

• Motivate the team members to complete the certification related to CyberArk PAM

Beyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasks, Support Program, Project status updates with respect to the Privilege Access Management (PAM) operations workstream.

Requirements

Education

Requirements

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience: 8-12 years

4-5 years of relevant CyberArk CORE PAS implementation and support experience. 2-3 years of relevant CyberArk EPM implementation and support experience.

Basic

Qualifications

• 8-12 years of experience in implementation & operations support leveraging Privilege management solution (CyberArk CORE PAS or CyberArk Privilege Cloud).

o Minimum 4-5 years of experience in CyberArk CORE PAS and minimum 2 years of experience in CyberArk EPM.

• Working in shift model as per roster rotation strategy

• Team collaboration, Effective communication

Technical

Skills

• Hands-on implementation & operations support experience in CyberArk. L2/L3 tickets. Accounts, Servers Onboarding.

• Automation of accounts onboarding, offboarding.

Preferred

Qualifications

• Scripting experience to develop custom PSM, Password plug-ins.

• REST API experience to leverage APIs and automate the onboarding/offboarding lifecycle.