Product Owner - R01572638
पद का विवरण
Job requirements
Experience Range: With at least 5 to 8 years of experience in CPQ product ownership, business analysis, or enterprise application delivery, including substantial hands-on expertise with Salesforce CPQ solutionsKey Responsibilities
- Lead root cause analysis for critical and recurring Salesforce CPQ incidents, ensuring resolution and implementing preventive measures to reduce future occurrences
- Prioritize and manage the CPQ product backlog, driving enhancements and process improvements based on business value, customer impact, and technical dependencies
- Engage with business stakeholders to gather requirements, assess impact, and translate needs into actionable product requirements, user stories, and acceptance criteria
- Investigate CPQ issues across product configuration, pricing, discounting, quoting, approvals, and downstream processes to identify and address underlying business and technical challenges
- Collaborate with technical teams to validate root causes, review proposed solutions, and implement corrective actions for recurring production incidents
- Coordinate with development, QA, architecture, integration, and support teams to ensure timely resolution and successful deployment of CPQ enhancements
- Define, monitor, and report KPIs related to CPQ incidents, recurring defects, resolution times, and product stability to stakeholders
- Maintain up-to-date product documentation, process flows, RCA reports, and business requirements to support continuous improvement and compliance
Skills
- Salesforce CPQ Custom Scripts
- Salesforce CPQ Multi-Dimensional Quoting
- Salesforce CPQ Advanced Approvals
- Salesforce CPQ Quote Templates
- Salesforce CPQ Contracts & Renewals
- Root Cause Analysis methodologies in Salesforce CPQ
- Incident and problem management tools for Salesforce CPQ
- CRM, ERP, and billing system integration using Salesforce CPQ APIs
Skills
- Experience with Salesforce CPQ platform administration
- Experience with Oracle CPQ or SAP CPQ platforms
- Knowledge of Agile/Scrum methodologies and tools such as Jira or Azure DevOps
- Familiarity with data analysis and SQL
- Understanding of technical architecture and system integrations
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or Business Administration
- Certified Salesforce CPQ Specialist
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification
उल्लिखित कौशल
At Brillio, our customers are at the heart of everything we do. We were founded on the philosophy that to be truly exceptional at something, you must be unreasonably focused. That's why we are relentless in delivering the technology-enabled solutions our customers need to thrive in today's digital economy. Many businesses face the challenge of navigating constant technological disruption. Our purpose is to help them turn these disruptions into a competitive advantage. We partner with Fortune 1000 companies, guiding them through their digital transformation journey by applying our deep expertise in the four superpowers of modern technology: cloud, internet of things, artificial intelligence, and mobility. We don't just provide services; we build partnerships, ensuring that our success is intrinsically tied to the success of our clients. We strive to provide not only what our customers want, but also what they truly need to win in the marketplace. Our approach is customer-centric and outcome-driven, with a significant portion of our revenue tied directly to client success. This model ensures we are fully invested in delivering tangible results. We help businesses across various industries—including banking and finance, healthcare, retail, and media—to create new customer experiences, achieve significant cost efficiencies, and gain a sustainable competitive edge. Whether it's developing innovative digital products, building robust service platforms, or leveraging data-driven insights to optimize performance, our team of over 6,000 'Brillians' is dedicated to engineering a better tomorrow for our clients, today. We combine our deep business and technology expertise with a consultative approach and an unwavering focus on client success, enabling organizations to innovate swiftly and achieve long-term, sustainable growth in the complex digital landscape.
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