Sales Development Representative
पद का विवरण
We are looking for a motivated Sales Development Representative & Appointment Setter to help grow a UK client base for a specialist cleaning and compliance business. The company serves commercial and property clients across the UK with mould remediation, specialist and biohazard cleaning, commercial extract/ventilation cleaning and TR19-related compliance, and compliance documentation and certification. This is a sales role, not a data-entry or calling role.
You will identify prospects, reach decision-makers such as business owners, facilities, property, estates and operations managers, understand their requirements, create interest and book qualified appointments for the sales team. The role is remote, working UK business hours, with full-time or part-time options depending on requirement. Structured training is provided, and there is an opportunity to progress into SDR and eventually Account Executive/Sales Executive responsibilities.Key Responsibilities
- Book qualified appointments for the sales team (primary KPI)
- Make high-volume outbound calls to UK decision-makers and hold natural, consultative business conversations
- Identify the right decision-maker and ask discovery questions to uncover needs and upcoming requirements
- Handle objections and establish whether there is a genuine opportunity
- Qualify leads on need, authority, timing, current provider, problem and opportunity
- Research and build targeted prospect lists using Apollo, LinkedIn, Google, company websites, directories and existing lead lists
- Target sectors such as hospitality, care homes, healthcare, education, warehouses, factories, offices, property and facilities management, construction and retail
- Write personalised introductory and follow-up emails and run email sequences in the sales platform
- Connect and engage with decision-makers on LinkedIn
- Follow up consistently using a structured cadence (Day 1, 3, 5, 8, 14, then re-engagement)
- Record every interaction accurately in the CRM, including notes, objections, next actions and follow-up dates
- Confirm appointments, send confirmations and follow up to reduce no-shows
- Provide a clear handover to the salesperson for each booked appointment
- Report weekly on activity, results and market intelligence (objections, competitors, pricing concerns, sector response)
- Contribute ideas to improve the sales process
- Work towards daily targets of approx. 40-70 calls, 8-15+ meaningful conversations, 20-40 emails/follow-ups and 1-3 qualified appointments, adjusted for experience and hours
Requirements
- Experience in B2B sales
- Cold calling and telephone sales experience
- Appointment setting and lead generation experience
- SDR/BDR or outbound sales experience
- Experience using CRM systems
- Excellent spoken and written English
- Able to communicate professionally with UK businesses and senior decision-makers
- Comfortable with email sequencing, LinkedIn, Google Workspace/Microsoft 365, spreadsheets, VoIP/dialler systems, calendars and online meeting platforms
- Experience with Apollo or similar sales platforms (Apollo is a strong advantage)
- Experience selling commercial cleaning, facilities management, property services, construction, compliance, health & safety, building services, mould remediation, hospitality or B2B professional services (preferred)
- Confident, persistent, organised, resilient and target-driven
उल्लिखित कौशल
CrewBloom is a remote staffing agency founded on the belief that top talent knows no boundaries. Many businesses face the challenge of finding highly skilled professionals while managing recruitment costs and timelines. CrewBloom addresses this by connecting companies with the top 2% of global remote professionals, helping them scale their teams efficiently and affordably. Our customers often struggle with the lengthy and expensive traditional hiring process. We simplify this by sourcing, vetting, and interviewing candidates, presenting businesses with pre-vetted professionals tailored to their specific needs. This allows our clients to focus on their core operations and growth, rather than getting bogged down in recruitment. We understand that for businesses to thrive, they need access to a flexible and agile workforce. Whether it's for sales, customer support, administrative tasks, finance, or IT roles, CrewBloom provides a streamlined solution to build high-performing remote teams. Our process is designed to be simple and stress-free, catering to businesses of all sizes, even those with no prior experience in outsourcing. Our clients benefit from significantly reduced hiring costs, often saving up to 70% on recruitment and hiring expenses, without sacrificing the quality of their hires. We offer a fast-track to training, enabling clients to select their hires and launch training in less than 15-20 business days on average. This speed and efficiency are crucial for companies looking to scale quickly. At CrewBloom, we prioritize building partnerships based on trust, performance, and results. We are more than just an outsourcing provider; we are a movement dedicated to helping businesses access exceptional talent worldwide and enabling professionals to find jobs they enjoy, regardless of their location. We believe in people first, results second, and this human-centric approach has been key to our success and the success of the companies we serve. By offering services like telemarketing, telesales, lead verification, and customer support outsourcing, we empower businesses to enhance their capabilities and achieve their strategic goals.
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