Sales Support

Company Name: Italia Ceramics Ltd

• To act as a single point
• connection between all Marketing Field staff / Dealers/ Corporate office /
• Other Departments and to respond to business inquiries in accordance with
• established policies and procedures.
• To
• interfaces with Sales professionals, Marketing Assistants and Designers
• regarding marketing and client requirements.
• To
• collect the necessary information to complete marketing tasks.
• Independently determines the appropriate methodology in creating marketing
• and presentation materials.
• To coordinate
• with multiple client projects by coordinating with Marketing staff,
• approving and closing out task specifications and tracking results.

• To co-ordinate with CAD team,
• developing and sending the presentation to all clients and Architects.
• To
• provide Samples and Promotional material to the concerned clients. Along
• with that also send Quotations / Performa invoices as desired by the
• client/ dealers.
• To effectively
• respond to complex inquiries or complaints from clients, co-workers,
• supervisor, and/or management. To solve problems involving several options
• in situations.
• To
• prioritize work assignments and to obtain appropriate approval prior to
• placing orders with factory. Organizing and coordinating work assignments
• with factory.
• To
• review expediting schedules on all customer orders and forwarding obtained
• information to planning and sales teams
• To
• review expediting schedules on all customer orders and forwarding obtained
• information to planning and sales teams
• To
• manage the flow of orders requires strong reliance on monitoring and
• co-ordination of dispatch schedules both manually and with computer
• programs
• To handle ERP System for
• Order/Sample/Promotional Tool processing.
• To
• update and maintain the document library and marketing supplies.
• To train
• team members on various software programs along with processes.

Requirements

• 2–5 years of experience in Sales Coordination, Marketing Coordination, or Sales Support.
• Good knowledge of MS Excel, PowerPoint, ERP and basic CAD coordination.
• Strong communication, coordination, follow-up and client-handling skills.
• Ability to manage multiple tasks, quotations, samples, orders and dispatch coordination.
• Strong organizational skills with a proactive and problem-solving approach.