Senior Software Development Lead - R01572552
पद का विवरण
Job requirements
Experience Range: With at least 8+ years of hands-on experience in Salesforce Service Cloud and related modules, including leadership in solution design and deploymentKey Responsibilities
- Drive the design and implementation of scalable Salesforce solutions across Service Cloud, Sales Cloud, Experience Cloud, and Marketing Cloud to meet organizational goals
- Lead customization and configuration efforts on Salesforce platforms, utilizing Apex Triggers, Classes, Visual Force, Formulas, Workflows, Approval processes, Custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards
- Develop and manage integrations with Salesforce APIs, leveraging REST/SOAP, OAuth, Single Sign-On (SSO), and JWT authentication for seamless connectivity
- Optimize Salesforce Object Model usage and enforce Governor Limits to ensure high performance and scalability
- Oversee deployment processes using CI/CD pipelines and version control systems, including Copado, Gearset, Jenkins, Bitbucket Pipelines, and Git
- Utilize Salesforce DX (SFDX), Scratch Orgs, and Unlocked Packages to streamline development and deployment workflows
- Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality Salesforce solutions and manage multiple projects
- Troubleshoot and resolve complex technical issues within the Salesforce ecosystem, ensuring robust and reliable operations
Skills
- Salesforce Service Cloud expertise, including Field Service, Case Management, Self Service, and Digital Engagement
- Salesforce Sales Cloud proficiency, with experience in Territory Planning
- Apex Triggers, Classes, and Visual Force development
- Salesforce configuration: Formulas, Workflows, Approval processes, Custom objects and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, Dashboards
- Integration with Salesforce APIs (REST/SOAP, OAuth, SSO, JWT authentication)
- Salesforce DX (SFDX), Scratch Orgs, Unlocked Packages
- CI/CD tools and version control systems: Git, Copado, Gearset, Jenkins, Bitbucket Pipelines
- Salesforce Object Model, Governor Limits, Performance Optimization
- Platform Events
- Middleware integration tools: MuleSoft, Boomi
Skills
- Experience with Salesforce Marketing Cloud and Experience Cloud
- Knowledge of advanced integration patterns and middleware solutions
- Familiarity with automated testing frameworks for Salesforce
- Expertise in system performance tuning and optimization
- Experience managing large-scale Salesforce deployments
- Salesforce Certified Application Architect or System Architect
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
- Salesforce Certified Platform Developer I (401) or Salesforce Certified Administrator (201)
- Salesforce Service Cloud Consultant certification
उल्लिखित कौशल
At Brillio, our customers are at the heart of everything we do. We were founded on the philosophy that to be truly exceptional at something, you must be unreasonably focused. That's why we are relentless in delivering the technology-enabled solutions our customers need to thrive in today's digital economy. Many businesses face the challenge of navigating constant technological disruption. Our purpose is to help them turn these disruptions into a competitive advantage. We partner with Fortune 1000 companies, guiding them through their digital transformation journey by applying our deep expertise in the four superpowers of modern technology: cloud, internet of things, artificial intelligence, and mobility. We don't just provide services; we build partnerships, ensuring that our success is intrinsically tied to the success of our clients. We strive to provide not only what our customers want, but also what they truly need to win in the marketplace. Our approach is customer-centric and outcome-driven, with a significant portion of our revenue tied directly to client success. This model ensures we are fully invested in delivering tangible results. We help businesses across various industries—including banking and finance, healthcare, retail, and media—to create new customer experiences, achieve significant cost efficiencies, and gain a sustainable competitive edge. Whether it's developing innovative digital products, building robust service platforms, or leveraging data-driven insights to optimize performance, our team of over 6,000 'Brillians' is dedicated to engineering a better tomorrow for our clients, today. We combine our deep business and technology expertise with a consultative approach and an unwavering focus on client success, enabling organizations to innovate swiftly and achieve long-term, sustainable growth in the complex digital landscape.
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